Add Server to Service

The Add Server to Service action lets you add servers to an existing service.
casa
The Add Server to Service action lets you add servers to an existing service.
The
Details
section of the action definition contains the following fields:
  • Service Name
    Specifies the name of the service.
  • Server List (comma delimited)
    Specifies the list of servers to add to the service.
  • Require Approval
    Select to specify that the ticket requires approval by a third party. 
    CA SDM
    must be configured to use this option.
  • Auto close ticket on approval/rejection
    Select to close the ticket after it is approved or rejected. 
    CA SDM
    must be configured to use this option.
  • Ticket Types
    Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:
    • Default
    • Incident
    • Problem
    • Request 
      CA SDM
       must be configured to use this option.
  • Templates
    Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values. 
    CA SDM
     must be configured to use this option.