Baseline Snapshot

The Baseline Snapshot action type creates a baseline snapshot of the specified target system. The target must have discovered components to succeed.
casa
The Baseline Snapshot action type creates a baseline snapshot of the specified target system. The target must have discovered components to succeed.
The
Details
section of the action definition contains the following fields:
  • Host Name
    Specifies the name of the server to use to create the baseline snapshot. Select one from the drop-down list. Alternatively, you can use automatically generated text or text that is extracted from event messages.
  • Snapshot Name
    Specifies the name for the baseline snapshot the action will create. You can use automatically generated text or text that is extracted from event messages.
  • Require Approval
    Select to specify that the ticket requires approval by a third party.
CA SDM must be configured to use this option.
  • Auto close ticket on approval/rejection
    Select to close the ticket after it is approved or rejected.
CA SDM must be configured to use this option.
  • Ticket Types
    Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:
    • Default
    • Incident
    • Problem
    • Request
CA SDM must be configured to use this option.
  • Templates
    Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type that is selected, the form is populated with corresponding values.
CA SDM must be configured to use this option.