Gold Standard Snapshot

The Gold Standard Snapshot action type creates a gold standard snapshot of a specified target system. The target must have discovered components to succeed. You can compare other systems with the gold standard snapshot to determine system compliance, differences among systems, and so on.
casa
The Gold Standard Snapshot action type creates a gold standard snapshot of a specified target system. The target must have discovered components to succeed. You can compare other systems with the gold standard snapshot to determine system compliance, differences among systems, and so on.
The
Details
section of the action definition contains the following fields:
  • Host Name
    Specifies the name of the server to use to create the gold standard snapshot. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.
  • Snapshot Name
    Specifies the name for the gold standard snapshot the action will create. You can use automatically generated text or text extracted from event messages.
  • Require Approval
    Select to specify that the ticket requires approval by a third party.
    CA SDM must be configured to use this option.
  • Auto close ticket on approval/rejection
    Select to close the ticket after it is approved or rejected.
    CA SDM must be configured to use this option.
  • Ticket Types
    Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:
    • Default
    • Incident
    • Problem
    • Request
    CA SDM must be configured to use this option.
  • Templates
    Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.
    CA SDM must be configured to use this option.