Manage Patch

The Manage Patch action type delivers software patches that have been packaged and downloaded by upm.
casa
The Manage Patch action type delivers software patches that have been packaged and downloaded by
CA Patch Manager
.
The
Details
section of the action definition contains the following fields:
  • Target
    Specifies the computer on which to install the patch. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.
  • Patch Name
    Select one from the drop-down list.
  • Procedure
    Select one from the drop-down list. Entries on the list vary with the package you choose.
  • User Name
    Specifies the user name credentials required by the
    CA Software Delivery
     agent.
  • Password
    Specifies the password associated with the user name.
  • Scalability Server
    Specifies the name of the
    CA Client Automation
     Scalability Server. Select one from the drop-down list.
  • OS System Type
    Specifies the type of operating system on the target computer.
    If
    Server Automation
    cannot determine the OS type and there is no
    CA Software Delivery
    agent installed on the target computer, select an OS type from the drop-down list. Complete the Target Credentials section so that
    Server Automation
    can install the agent package with the corresponding OS type.
  • Require Approval
    Select to specify that the ticket requires approval by a third party.
    CA SDM
    must be configured to use this option.
  • Auto close ticket on approval/rejection
    Select to close the ticket after it is approved or rejected.
    CA SDM
    must be configured to use this option.
  • Ticket Types
    Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:
    • Default
    • Incident
    • Problem
    • Request
    CA SDM
    must be configured to use this option.
  • Templates
    Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.
    CA SDM
    must be configured to use this option.