Manage Patch
The Manage Patch action type delivers software patches that have been packaged and downloaded by upm.
casa
The Manage Patch action type delivers software patches that have been packaged and downloaded by
CA Patch Manager
.The
Details
section of the action definition contains the following fields:- TargetSpecifies the computer on which to install the patch. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.
- Patch NameSelect one from the drop-down list.
- ProcedureSelect one from the drop-down list. Entries on the list vary with the package you choose.
- User NameSpecifies the user name credentials required by theCA Software Deliveryagent.
- PasswordSpecifies the password associated with the user name.
- Scalability ServerSpecifies the name of theCA Client AutomationScalability Server. Select one from the drop-down list.
- OS System TypeSpecifies the type of operating system on the target computer.IfServer Automationcannot determine the OS type and there is noCA Software Deliveryagent installed on the target computer, select an OS type from the drop-down list. Complete the Target Credentials section so thatServer Automationcan install the agent package with the corresponding OS type.
- Require ApprovalSelect to specify that the ticket requires approval by a third party.CA SDMmust be configured to use this option.
- Auto close ticket on approval/rejectionSelect to close the ticket after it is approved or rejected.CA SDMmust be configured to use this option.
- Ticket TypesSelect a valid ticket type from the drop-down list. Depending on your configuration, valid types include:
- Default
- Incident
- Problem
- Request
CA SDMmust be configured to use this option.
- TemplatesSpecifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.CA SDMmust be configured to use this option.