Run Change Detection

The Run Change Detection action type determines changes to the configuration of a computer over time. The current configuration of the computer is compared to the baseline snapshot of the computer.
casa
The Run Change Detection action type determines changes to the configuration of a computer over time. The current configuration of the computer is compared to the baseline snapshot of the computer.
CA SDM
 must be configured to use the options in this action.
The
Details
section of the action definition contains the following fields:
  • Baseline Target
    Specifies the computer for which you want to detect changes. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.
  • Require Approval
    Select to specify that the ticket requires approval by a third party.
  • Auto close ticket on approval/rejection
    Select to close the ticket after it is approved or rejected.
  • Ticket Types
    Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:
    • Default
    • Incident
    • Problem
    • Request
  • Templates
    Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.