Customers

A CA Spectrum Customer model or Customer represents any person or an organization that uses services or is a party to a Service Level Agreement (SLA). CA Spectrum Service Manager lets you associate customers with the services and SLAs to monitor the service management components on a per-customer basis.
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A CA Spectrum Customer model or Customer represents any person or an organization that uses services or is a party to a Service Level Agreement (SLA). CA Spectrum Service Manager lets you associate customers with the services and SLAs to monitor the service management components on a per-customer basis.