Service Model Identification and Creation Guidelines

Determining where to start creating your service management environment is the most daunting task. Various techniques such as top down, bottom up, most critical first are available. Regardless of which technique you select, follow the available guidelines.
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Determining where to start creating your service management environment is the most daunting task. Various techniques such as top down, bottom up, most critical first are available. Regardless of which technique you select, follow the available guidelines.
The first step is to define a phased approach. Develop a multi-phase plan, before you create any service models. The goal of this plan to two folds. A multi-phase plan helps you manage the complexity of creating a large environment and confirms that you receive incremental value throughout the deployment process. It is important that you are able to recognize value from each service that you create and so from each phase of your deployment.
Each environment is different, but the following three-phase deployment plans can work for you, or can be adapted to fit your environment.