OneClick Licenses and Service Manager Privileges
To access Service Manager from the OneClick Console, OneClick administrator privileges or operator license is required. To access the Service Dashboard, Service Manager license is required. For more information, see the OneClick Administration section
The following table compares license types and the default roles and privileges that are associated with them:
Ability to update service descriptions and view service information and the Service Management hierarchy in the OneClick Console.
Ability to create and edit services, customers, and SLAs with Service Editor, and create and edit policies, attribute maps, and rule sets with Service Policy Editor.
Access Service Dashboard.