Deploy Your Monitoring Probes

After you have installed your CA UIM environment, you can deploy and configure your monitoring probes. This article describes some of the probes that you can deploy based on environment type.
uim901
deploy_monitoring_probes
After you have installed your CA UIM environment, you can deploy and configure your monitoring probes. This article describes some of the probes that you can deploy based on environment type.
 
Contents 
 
 
 
The purpose of this article is to act as a starting point before you begin deploying monitoring probes. This article does not contain a full list of all of the probes that are available as part of CA UIM. Contact your CA sales associate for a full probe list or specific recommendations for your environment.
You can view the documentation for individual probes on the Probes DocOps Space.
Probe Packs
Typically, probes are bundled into offerings called packs. Packs are solution-oriented sets of probes with licensing that varies by the pack type. Some examples of current pack types are:
  • Server Pack
  • Big Data Pack
  • Server and Application Pack
Probe packs are subject to change, contact your CA sales associate for an up-to-date list of the available probe packs.
Probes by Functional Area
This section lists probes by their functional area or use case.
Applications
The CA UIM solution contains a set of probes that you can use to determine whether your key applications are up and responsive.
Probe Name
Description
apache
Remotely monitors Apache HTTP servers.
cisco_ucm
Manages the health and performance of your Call Manager systems and services. The cisco_ucm probe is able to monitor all performance counters and services (checkpoints) available on defined agents running the Cisco Unified CallManager.
cisco_unity 
Manages the health and performance of your Unity systems and services.
iis
Monitors Microsoft IIS servers.
ica_response
Tests a Citrix terminal server client connection by executing the login and logout commands. The ica_response probe also enables you to launch an application or run a macro script.
jboss
Monitors JBoss Application Servers utilizing the JMX (jsr160) interface.
jvm_monitor
Monitors CPU, threads, and memory usage on Java Virtual Machines (JVM)
jmx
Monitors WebLogic Servers based on user-defined profiles.
easerver
Handles all common monitoring and data collection tasks for Sybase EAServer.
ecometer
Captures near real time data from IT and building infrastructure to provide a clear and comprehensive picture of power, cooling, energy use and other environmental variables.
ews_response
Tests Exchange Server mail response times by sending test e-mail messages and reading a mailbox.
lync_monitor
Monitors the health and performance of Microsoft Lync Server 2010 by gathering information about the performance of the server and the audio and video quality of network media.
notes_server
Monitors Lotus Notes servers.
notes_response
Monitors Notes servers from the client perspective. Alarm messages can be generated on availability, failover situations and response times.
ocs_monitor
Monitors the health and performance of Microsoft Office Communications Server by gathering information about the audio and video quality of network media. Additionally, the probe collects usage information (CDR) about Office Communications Server, which helps you to calculate the return on investment of your deployment and also enables you to plan future growth of your deployment.
sapbasis_agentil
CA UIM for SAP is developed and maintained by AGENTIL, and utilizes our monitoring infrastructure and reporting to give customers a Unified view of SAP and datacenter performance.
sharepoint
Monitors Microsoft Sharepoint Server (both Sharepoint Services and Microsoft Office Sharepoint Server).
tomcat
Monitors Apache Tomcat servers using a JMX interface (jsr160). Apache Tomcat is the servlet container that is used in the official Reference Implementation for the Java Servlet and JavaServer Pages technologies.
weblogic
Handles all the common monitoring and data collection tasks on WebLogic Servers.
websphere
Handles all common monitoring and data collection tasks on IBM WebSphere Application Servers.
websphere_mq
Monitors Queue Manager, Queue and Channel on IBM MQ Series systems.
Cisco UCS
The Cisco Unified Computing System is a next-generation data center platform that unites computing, networking, storage access, and virtualization into a cohesive system designed to reduce total cost of ownership (TCO) and increase business agility.
CA UIM supports several probes that you can use to monitor Cisco UCS.
Probe Name
Description
cisco_ucs
Remotely monitors Cisco UCS chassis series server blade systems. Monitoring availability metrics in terms of server blades present and their status and environmental metrics in terms of temperature, power, current of various parts of the UCS chassis.
cisco_nxos
Monitors Cisco NX/MDS devices.
Cloud/SaaS
Cloud/SaaS probes include complete monitoring environments for those building a public or private cloud, as well as specific monitoring elements to monitor instances in cloud services such as Amazon, Rackspace, and Salesforce. The probes automate all common monitoring and data collection tasks.
Probe Name
Description
aws
Uses CloudWatch and other techniques to monitor Amazon Web Service Status, CloudWatch and EC2 and S3.
azure
Automatically discovers and monitors any number of Windows Azure role instances, including dynamic scaling.
cloudstack
Automates all common monitoring and data collection tasks for the Citrix Cloud Platform Powered by Apache CloudStack (Citrix Cloud Platform and Apache CloudStack).
google_app_engine
Monitors Google-published runtime and subsystem statuses that are available from from http://code.google.com/status/appengine.
The GAE probe is also capable of directly measuring the performance of the Java runtime and all subsystems through the use of the CA UIM GAE Plugin (NGaeP).
google_apps
Monitors the Google-published application statuses that are available from http://www.google.com/appsstatus.
The google_apps probe is also capable of measuring and alarming on aspects of a specific domain. Google provides a set of domain reports from which the probe gathers metrics. The probe is also capable of performing various end-user operations, like creating a document, and measuring the latency of the operation.
rackspace
Monitors Rackspace IaaS offerings (called Cloud Servers) and Cloud Files (storage) integrated with the Limelight content delivery network (CDN).
salesforce
Monitors Salesforce availability and response times.
Databases
Database probes monitor databases, associated applications, and user transactions to ensure high throughput and peak performance.
Probe Name
Description
cassandra_monitor
Monitors the internal performance and resource usage throughout a node in a Cassandra cluster.
db2
Monitors IBMs DB2 UDB.
hadoop_monitor
Monitors the availability and performance of a Hadoop cluster. This includes hosts, nodes (named and secondary), HDFS, Hive, and other services.
informix
Monitors IBM Informix databases.
jdbc_response
Issues custom SQL statements against database servers utilizing the JDBC client interface for the purpose of measuring response time and data gathering.
mongodb_monitor
Monitors the internal performance and resource usage throughout a node in a MongoDB cluster.
mysql
Monitors MySQL database application servers.
oracle
Runs selected SQL statements to extract vital information about your Oracle servers. The information is presented to the database administrator as alarms and/or as a report.
oracle_logmon
Contains predefined watcher definitions for monitoring the Oracle Alert Log. This package is an extension to the logmon probe.
sqlserver
Monitors internal performance and space allocation throughout the SQL Server database and feeds essential information based on pre-defined criteria.
sql_response
Executes SQL queries (using ADO or ODBC connectivity) and evaluates response time, number of returned rows, and returned value.
sybase
Runs selected SQL to extract vital information about your Sybase servers.
sybase_rs
Monitors Sybase Replication Servers.
Data Center Management (Power and Cooling)
Data center management probes monitor power and cooling for your server hardware.
Probe Name
Description
ecometer
Collects and monitors power and cooling data from devices using various protocols (SNMP, Modbus, BACnet, and EnergyWise).
Response Time Monitoring
The Response Time Monitoring probes focus on collecting accurate response time information from all of critical locations.
Probe Name
Description
dns_response
Queries Domain Name Servers and monitors their response times. It is possible to query the DNS for A records (normal hostnames), MX records (mail servers) and NS records (name servers).
sqlserver
Monitors the internal performance and space allocation throughout the SQL Server database and feeds essential information based on pre-defined criteria.
ntp_response
Tests Network Time Protocol responses by requesting status information from the NTP server, or in the case of an SNTP server, requesting the current time.
e2e_appmon_dev
Creates customized NimRecorder scripts. Individual transactions can be timed and Quality of Service (QoS) messages can be sent from the script, as well as the total run time as measured by the probe itself. Finished scripts can be run by the e2e_appmon probe.
e2e_appmon
Runs pre-compiled NimRecorder scripts. Individual transactions can be timed and Quality of Service (QoS) messages can be sent from the script, as well as the total run time as measured by the probe itself.
url_response
Monitors the page download time for a URL. The url_response probe can also perform comparison checks on the page-contents. The url_response probe supports proxies and user authentication. The probe also supports QoS (Quality of Service) messages, directed towards the CA UIM SLA (Service Level Agreement) family.
webservicemon
Monitors the status of web services, including the ability to monitor responsiveness, status codes, SSL certificates and response validation.
Directory and Email Servers
The directory and email server probes allow you to monitor server health and bandwidth.
Probe Name
Description
ad_response
Monitors the availability of the Active Directory.
ad_server
Monitors selected counters on the Windows Active Directory. These counters measure the availability and response time for the active directory server.
adevl
Monitors Active Directly Event Logs.
email_response
Tests internet mail response by sending mail messages and reading a mailbox, using SMTP and pop3/imap.
exchange_monitor
Monitors Exchange Server health. 
ews_response
Tests Exchange Server mail response times by sending test e-mail messages and reading a mailbox.
Gateways
Gateway probes allow you to:
  • Convert packets from one protocol to another
  • Convert commands and/or data from one format to another
  • Convert messages from one mail format to another
Probe Name
Description
adogtw
Reads data from tables using user-defined SQL statements and posts messages and alarms into CA UIM.
ARCserve_D2D
Sends CA ARCserve D2D alerts and backup job status to CA UIM, where you can view the alerts within the CA UIM Unified Management Portal (UMP). You can also run CA ARCserve D2D commands such as full backup, incremental backup, and verify backup using the CA UIM Probe utility.
ARCserve_RHA
Sends RHA events to CA UIM. You can view these events as alerts within the Unified Management Portal (UMP).
casdgtw
Generates incidents in CA Service Desk. Incidents are generated when a CA UIM alarm is assigned to the designated CA Service Desk user.
cmdbgtw
Provides access to data residing in a CA UIM SLM database. The cmdbgtw probe is capable of exporting data from any table or set of tables. Data can be exported in either XML or CSV interchange formats. Exported data is written to files in a user-chosen location.
cuegtw
Integrates the alarms from an instance of CA UIM to an instance of CA UIM Cloud User Experience Monitor.
emailgtw
Receives messages with the subject EMAIL and sends them using SMTP protocol. The CA UIM Alarm Server (nas) can be set up to send alarms to the emailgtw probe.
file_adapter
Monitors the files defined in profiles.
hpsmgtw
Generates incidents in the HP Service Manager (HPSM). Incidents are generated when a CA UIM alarm is assigned to the designated HPSM user.
jdbcgtw
Acts as a database gateway between CA UIM and a database. The Gateway reads data from tables using user-defined SQL statements and posts messages and alarms on the CA UIM bus.
nsdgtw
Generates incidents in Nimsoft Service Desk. Incidents are generated when a CA UIM alarm is assigned to the designated Nimsoft Service Desk user.
ovnnm
Acts as a gateway between CA UIM and HP OpenView NNM. CA UIM Alarms are represented by dynamically created objects which can be used in Business Process Views.
remedygtw
Acts as a gateway for alarms into Remedy ARS.
smsgtw
Provides a means to send alerts/ messages over the GSM digital cellular telephone networks.
sngtw
Generates incidents in ServiceNow. Incidents are generated when a CA UIM alarm is assigned to the designated ServiceNow user.
snmpgtw
Converts CA UIM alarm messages to SNMP Trap messages readable by any SNMP based event manager. A predefined set of profiles exist for transforming the CA UIM alarm message to some well-known event managers, like HP-OpenView, CA Unicenter-TNG, and BMC CommandPost.
snmptd
Receives and converts SNMP traps into CA UIM alarms.
sysloggtw
Converts syslog messages from external devices into CA UIM alarms.
IBM iSeries/AS400
IBM iSeries/AS400 probes allow for increased application visibility on the iSeries platform. 
Probe Name
Description
diskstat
Monitors disks on the iSeries system. Alarm messages and performance metrics can be generated on a number of disk properties.
fetchmsg
Monitors an iSeries message queue. The fetchmsg probe enables handling of messages requiring operator response on the iSeries system.
jobqs
Monitors job queues on an iSeries system.
jobs
Monitors jobs on an iSeries system.
jobsched
Monitors scheduled jobs on an iSeries system.
journal
Monitors the journal messages on an iSeries computer hosting the probe. The QAUDJRN journal is configured to be monitored, and additional journals may be specified for monitoring.
outqs
Monitors output queues on an iSeries system. Alarm messages can be generated there are too many entries in the output queue. The probe also supports QoS (Quality of Service) messages, directed towards the CA UIM SLA (Service Level Agreement) family.
history
Monitors history messages from the QHST logs on an iSeries system.
sysstat
Monitors iSeries systems statistics.
Mainframe
Mainframe probes provide comprehensive end-to-end infrastructure visibility for business services that span mobile-to-mainframe environments.
Probe Name
Description
zops
Feeds metrics data from the z/OS operating system into CA UIM.
zstorage
Feeds metrics data for the mainframe storage environment into CA UIM.
zvm
Feeds metric data from the mainframe z/VM hypervisor into CA UIM.
Network
Network probes provide complete network visibility and allow users to maintain the highest levels of business service quality.
Probe Name
Description
cisco_monitor
Monitors critical Cisco SNMP objects by using SNMP.
cisco_qos
Monitors Cisco devices supporting the Cisco Class-Based QoS MIB (cbQoS) by using SNMPv1/2c/3.
cisco_nxos
Monitors Cisco NX/MDS devices.
icmp
Tests network connectivity using ping and generates Quality of Service (QoS) messages based on the response data.
interface_traffic
Monitors network interface traffic.
net_connect
Measures network connectivity based on ‘ping’ (ICMP ECHO) and TCP connections to a list of user-defined services.
net_traffic
Measures network bandwidth usage in terms of packets per second, and bytes per second. You can profile network usage by defining your own profiles containing criteria such as source, destination (host/network) addresses, and port/service information.
snmpcollector
Provides next-generation SNMP collection capabilities within CA UIM.
pollagent
Enables SNMPCollector functionality.
snmptoolkit
Enables SNMP monitoring for any SNMP enabled device, with the specific ability to create monitoring templates for Table/index heavy SNMP MIBS.
saa_monitor
Monitors Cisco devices supporting Service Assurance Agent (also known as IPSLA).
Server
Server probes enable monitoring for your mission-critical server hardware.
Probe Name
Description
fsmounts
Monitors which file systems are mounted, and raises alarms when there are mismatches between what is currently mounted and what is configured on the system.
iostat
Collects disk activity statistics and metrics from the iostat command on Solaris, Linux and AIX servers.
ntevl
Generates alerts based on messages from the Windows event logs.
ntperf
Monitors performance counters on Windows NT.
ntservices
Monitors Windows NT services. The ntservices probe can report services not in the expected state and optionally start or stop them.
Storage
Storage probes provide alarms and performance data that allow you to rapidly identify and correct storage related outages.
Probe Name
Description
clariion
Monitors EMC Clariion CX4 Storage systems using Navisphere CLI.
celerra
Monitors  EMC Celerra Storage systems.
hitachi
Monitors Hitachi USP-V and USP-VM Series disk storage systems.
ibm-ds/ibm_ds4k
Monitors IBM DS3xxx and IBM DS4xxx storage arrays.
ibm_svc
Handles all common monitoring and data collection tasks for the IBM SAN Volume Controller.
netapp
Uses SNMP to communicate with storage arrays.
vmax
Monitors EMC Symmetrix Vmax storage systems.
System
System probes point to computer systems and collect metrics.
Probe Name
Description
cdm
Monitors CPU, disk, and memory.
dirscan
Monitors files in specific directories. Alarms can be sent on number of files, age of files and space used by files.
logmon
Scans ASCII-based log files and looks for essential information in system and application log files.
nexec
Enables the CA UIM Alarm operator to execute a defined set of commands on a remote computer.
perfmon
Remotely fetches performance counter values from a set of Windows computers and makes these available for use by the cisco_unity, iis and exchange_monitor probes.
printers
Monitors printers defined on the computer. Remote printers are included when a user name/password is supplied for listing these.
processes
Monitors processes and windows owned by the processes to detect error situations.
reboot
Checks a configuration to determine if a reboot is needed and performs the reboot.
rsp
Monitors system metrics and collects performance data in an agentless manner without having to install proprietary software on the system. The probe gathers statistics on CPU utilization, disk and memory usage.
tcp_proxy
Allows a user to set up proxy connections to a set of defined TCP services, either locally or through an SSL tunnel. For example, this can be used to set up a Remote Desktop connection through a Firewall.
Xmlparser
Parses XML documents using xpath statements. The probe can take input from several sources, return result set to source for further processing or generate alarms, and QOS data directly from the probe.
Virtualization
Virtualization probes automatically configure, deploy, and display monitoring for virtual infrastructure.
Probe Name
Pack
applogic_mon
Monitors AppLogic Applications using the AppLogic MON Appliance APIs. The probe performs all discovery, monitoring, and data collection tasks on one or more MON Appliance targets.
applogic_ws
Monitors AppLogic Platform Grids using the AppLogic WS_API Appliance interface. The probe performs all discovery, monitoring and data collection tasks on one or more AppLogic Grid targets.
hyperv
Monitors Microsoft Hyper-V Servers. The probe collects and stores data and information from the monitored system at customizable intervals.
ibmvm
Monitors IBM PowerVM virtualization solutions.
pvs
Monitors Citrix provisioning services based Virtual Desktop Infrastructure (VDI) environments. The pvs probe automatically discovers virtual desktops, as well as hypervisor virtual machines that power the virtual desktops that may be using VMware vSphere, Xenserver or hyper-v virtualization technologies.
rhev
Monitors RHEV environments. The rhev probe collects and stores information from the monitored RHEV environments including Data Centers, Host and VMs with various capacity and performance data at customizable intervals.
vcloud
Monitors virtual data centers, vCloud Director resources, and ESX environments. vApp networks, VLAN IDs, associated metrics can also be monitored with this probe.
vmware
Monitors VMware VC/ESX Servers.
xendesktop
Monitors Citrix XenDesktop based Virtual Desktop Infrastructure (VDI) environments. The xendesktop probe automatically discovers virtual XenDesktops, as well as hypervisor virtual machines that power the virtual desktops. The probe communicates with the XenDesktop VDI environment using PowerShell commands and extracts key information for real-time monitoring.
xenserver
Monitors the health and performance of Virtualization solutions based on the XenServer open source project.
xenapp
Acts as a virtual user, exercising published applications and providing preemptive service level monitoring. The probe will remotely execute and measure the time required to open a Citrix ICA session, login to an application, and conduct any transaction.
zones
Monitors the health and performance of Solaris Zones virtualization-enabled systems.