Includes information about how to upgrade the product to the current version.
Upgrading to the most current release of UIM is critical to your success and staying ahead of the competition. Your decision to upgrade should be part of your overall plan to achieve the best customer experience, achieve product development goals, allocate resources, and appropriate budget over time.
Top Reasons to Upgrade
Here are the top reasons and benefits for you to adopt and upgrade to the latest software release:
  • Take advantage of the new and enhanced features
    . Your team wants to use the UIM capabilities that are only available with the new release. For example, this release provides an enhanced web-based user interface for both Operator and Administrator personas.
  • Get the latest compatibility updates
    . Development can create, innovate, and integrate knowing that UIM is compatible with the latest releases of operating systems, browsers, client applications, and third-party solutions. For example, your current UIM version does not support Java 8 and you need to pass internal audits for security compliance. Therefore, you make the business decision to upgrade.
  • Keep current
    . Software releases can only be supported for a limited time. By upgrading, you ensure that you have the technical expertise and support when it is needed. For example, your current version of UIM is end of service soon and you want to take advantage of new enhancements such as CA Business Intelligence reporting and the new architecture for hub scalability.
The latest version of UIM gives you more of what you need to support key role and cross role relationships in fast-paced IT environments. The following image shows how the Product Administrator upgrades UIM.
Image showing the upgrade process
Image showing the CA UIM upgrade process