Install Unified Management Portal (UMP)

The following diagram shows the high-level steps for UMP Installation:
CA UIM features a Unified Management Portal (UMP) that presents the performance and availability data CA UIM collects. UMP contains several modules, which are known as
allow you to organize your data across multiple tabs and pages. Some of the key portlets in UMP include:
  • Account Admin
    - for managing accounts and users.
  • Unified Service Manager
    - for visualizing and organizing your infrastructure
  • Dashboard Designer
    - for creating and editing custom dashboards
  • SLM
    - for creating, monitoring, and validating SLAs for internal or external customers
For a full list of the portlets available for UMP, see the article Unified Management Portal.
Installation Overview
The following diagram shows the high-level steps for UMP Installation:
Note: UMP can be installed successfully only by a user with administrator privileges. This user setting can be changed in Windows with the following steps.
Follow these steps:
  1. Open
    Administrative Tools
  2. Right click on the Nimsoft Robot Watcher and select
  3. Select the
    Log On
  4. Select the
    This account
    radio button.
  5. Enter the account and password for an administrator.
Unified Infrastructure Management
(UIM) environment contains the following components before you install UMP:
  • Database Server:
    The database server is the location of the UIM database. QoS data and other required system information is written to the database server.
  • Primary Hub Server:
     The primary hub server is the location of the robot that controls the UIM primary hub.
  • Secondary Hub Servers 
    : Your UIM environment can also have extra servers for load-balancing and failover capability. 
You have several options for the location of UMP in your environment.
  • A new server, which is known as the
    UMP Server.
    All of the probes that are required for basic UMP functionality are installed on the UMP Server.
  • An existing secondary hub server that has services such as nas or discovery_server located on a different secondary hub. In such a scenario, you can configure UMP to connect to the service probes on a secondary hub.
  • On the Primary Hub Server. Only install UMP on the Primary Hub Server if you have a small environment to monitor. 
Verify Prerequisites
Before you install UMP, complete the following tasks.
Verify the Required Probes on the Primary Hub Server
Verify that the following probes are installed, active, and responsive on your Primary Hub Server when the UMP installer runs:
  • ace
  • automated_deployment_engine (ade)
  • data_engine
  • nas
  • nis_server
  • sla_engine
  • cdm
 The UMP installer attempts to launch the cdm probe to gather system specifications for the robot you select. If the cdm probe is not installed or fails to start, a warning message displays. If this warning occurs, you can proceed with the UMP installation. However, the installer cannot inform you that the robot does not meet the minimum recommended specifications for running UMP. Therefore, before you install UMP, it is recommended you verify that the cdm probe is installed, active, and responsive.
Verify Your Port Requirements 
The wasp probe requires a connection to the UIM database. Ensure that the database ports between the UMP and database servers are open. 
Port information for your UIM database is located in the
Database Configuration
section of the data_engine probe GUI.
Download the UIM JRE Package
Verify that the JRE package for your OS is present in the Archive folder in Admin Console or Infrastructure Manager. For Windows and Linux, the packed is named 
java_jre package
. For Solaris, the package is named jre_solaris package. If necessary, right-click on the package for your OS, and download it before installing UMP. If the JRE package for your OS is not present at installation, the UMP installer prompts you to download it. If the installer cannot contact these probes, an error message appears. Use Infrastructure Manager or Admin Console to activate, restart, or download and deploy these probes as necessary.
Prepare Your Database Server
The locale on the server that hosts UMP must match the locale set on the UIM database server. For example, if the database server locale is set to Spanish, the UMP server locale must also be set to Spanish.
If you are running Microsoft SQL Server or Oracle on your database server, there are extra requirements.
Microsoft SQL Server Requirements
If your database server is running Microsoft SQL Server in a language other than English, set the database collation to that language. Collation controls the way that string values are sorted. The default collation sorts alphabetically using the standard Latin character set. Other collations have different sort orders.
If you install UIM before setting the database collation:
  1. Uninstall UIM.
  2. Change the database collation.
  3. Reinstall UIM.
You can then continue with UMP installation.
After you set the database collation, users can select either the language you specified, or English. If a user selects another language, they may see the question mark character (?) in some portlets in place of text they entered. The database cannot store multibyte characters in another language, and writes them as question marks instead.
Oracle Requirements
If your database server is running Oracle, turn off the recycle bin before installing UMP.
If you are upgrading from Monitor 7.5, the upgrade fails if the recycle bin is not purged.
Follow these steps:
  1. Use a tool such as SQL Developer to connect to the Oracle database.
  2. Enter the following commands:
    ALTER SESSION SET recyclebin = off;
  3. Verify that the recycle bin is off using the following command:
    show parameter recyclebin;
Prepare Your UMP Server
The server that you use for UMP must meet the following minimum requirements:
Hardware Requirements
UIM Deployment Size
Processor Required for UMP Server
Memory Required for UMP Server
Small Environment
Install UMP on the Primary Hub server.
Medium Environment
64-bit XEON-class, 2.0 GHz one quad-core or better.
4 GB to 8 GB
Large Environment
64-bit XEON-class, 2.0 GH two quad-core or better.
8 GB to 12 GB
Major Environment
64-bit XEON-class, 2.0 GH two quad-core or better. 
16 GB
Operating System Requirements
  • Ensure that disk compression is NOT enabled.
  • On Linux systems:
    • Ensure the /etc/hosts file maps
      , and its own IP address to its hostname.
    • Configure at least 4-GB swap space (6 GB recommended).
  • On Solaris systems: 
    • Configure at least 4-GB swap space (6 GB recommended).
Deactivate distsrv Forwarding
If you have package forwarding set up for the distsrv probe, deactivate it before installing UMP. The distsrv probe can be configured to forward packages to other hubs. By default forwarding is activated but no hubs are specified, so packages are not forwarded.
Follow these steps:
  1. In Admin Console, click the black arrow next to the distsrv probe, select
  2. Click the
    folder. If any Forwarding records have 
    in the
    column, deactivate forwarding. For other types of records (
    , or
    ) you do not need to deactivate forwarding.
  3. Deselect
    Forwarding active
Turn off Anti-Virus Scanning on the Primary Hub Server 
Active anti-virus scanners slow down UMP installation significantly. Before you begin installation, turn off any anti-virus scanning on the Primary Hub Server.
Deploy a Robot to the UMP Server
If you are installing UMP on a new server, deploy a robot. For more information about robot deployment, see the article Deploy Robots. Once the robot is deployed, you can continue with UMP installation.
(Microsoft SQL Server Windows Authentication Only) Set up Windows Authentication in UMP
If you are using Microsoft SQL Server with Windows authentication, CA UIM cannot function until you configure Windows authentication on both the UIM and UMP servers.
After deploying the robot, Windows authentication must be set up both in UIM and UMP.
Follow these steps:
  1. After the UMP robot is installed, go to 
    Windows Services
     and select the tab for 
    Change the Nimbus robot watcher services logon
  2. Change the logon account to the same account used in the 
     and the primary UIM server 
    Nimbus robot watcher service
  3. Restart the 
    Nimbus robot watcher service
  4. Restart the UMP robot.
Download the UMP Install Package to the Primary Hub Server
The wasp probe is installed as a core probe with the Unified Management Portal (UMP) to manage network communications.  The wasp probe has been updated for CA UIM version 8.3. Because of changes to the probe, older versions of wasp cannot be reinstalled after wasp 8.3 installation.
UMP is available for download at You must have a login to access the Support site. You can request one by emailing [email protected].
Run the UMP Installer from the Primary Hub Server
The following description is for a first-time installation of UMP. By default, the UMP installer runs as a wizard with a GUI. You can also run the installer in console mode.
Once UMP has been installed, the system IP address cannot be changed.
GUI Mode
Graphical user interface (GUI) mode walks you through the installation process.
Follow these steps:
  1. Run the installer from the Primary Hub Server.
  2. Select the language to use.
  3. Select the installation folder location.
  4. Enter the user name and password to log in to the primary hub. The user name can be any user with administrative rights.
  5. Enter the location of the UIM installation on the Primary Hub Server.
  6. Choose the robot that you deployed for your UMP installation. Systems in the list appear by host name.
    If the cdm probe fails to gather system specifications, or if the specifications do not meet requirements, a warning message is displayed. In either case, you can proceed with the installation.
  7. Confirm or update the locations of the probes that are listed on the screen.
  8. Specify the ports for UMP to use.
    • HTTP/Web port
      - The port that is used by the browser when sending requests to UMP. The default is 80 for new installations.
    • AJP DMZ port
      - This port is used by the UMP Server to receive requests from the Apache web server in a DMZ implementation. The default is 8009 for new installations. For more information about DMZ implementations with UMP, see Set up Access to UMP through a DMZ.
  9. (Windows only)
    Choose where you want shortcuts to be created.
  10. Review the information on the screen and click
    . The installer updates the archive (copies the files to the system) and installs UMP. While it installs UMP, a status bar displays progress for each phase. Each phase is validated before the installer continues. If there are errors you can try that phase again, ignore the errors and continue, or cancel the installation.
  11. Click
    to exit the installer.
  12. Turn any anti-virus scanners back on.
  13. Reactivate distsrv forwarding if you disabled it prior to installation.
Console Mode
Console mode provides an interactive command-line interface.
Follow these steps:
From a command line or terminal, issue the following command:
-i console
For example, the Linux command is:
./installUMP_linux.bin -i console
The installer asks for the same information in console mode as in GUI mode.
Log in to UMP
To access UMP, open a supported web browser and enter the IP address or the host name of the UMP Server. See the Unified Infrastructure Management Compatibility Matrix for the current list of supported browsers.
After a user is authenticated, UMP opens to the Unified Service Manager (USM) portlet, the default home page.