Operator Console Functions

The Operator Console is available as part of the UMP provides users with an alternative way to manage membership in devices, groups, and device monitoring profiles, and view dashboards and alarms.
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The Operator Console is available as part of the UMP provides users with an alternative way to manage membership in devices, groups, and device monitoring profiles, and view dashboards and alarms.
The Operator Console provides you with a graphical, clickable means to navigate through system operations and monitoring results. Summary views of monitored technologies, devices and groups, and alarms are linked to in-depth views of system components and metrics. 
 Dashboards in Operator Console (including the Home ( Home View Icon ) view) require installation of CA Business Intelligence (CABI) JasperReports Server to view graphical presentation of data on groups and alarms. For instructions on installing CABI, see CA Business Intelligence with CA UIM.
 
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Prerequisites
  • To view the data in Operator Console, ensure that you have the Operator Console Basic permission. When upgrading to UIM 9.0.2, users will not have access to the Operator Console. You must add the 
    Operator Console Basic
     ACL permission in the Account Admin portlet. By default, this permission is only available to Administrators and Superusers.
  • To manage groups using Operator Console, ensure that you have USM Group Modification permission. For more information, see Permissions Reference for UMP Portlets.
  • The Operator Console is supported only on Chrome and Firefox browsers. For more information, see Compatibility Matrix.
Access Operator Console
  1. Log in to USM and click on the 
    Actions
     menu.
  2. Select Operator Console.
    Based on your access permissions you can perform related actions.
Home View
The 
Home
 ( Home View Icon ) view provides a quick at-a glance view of the state of your deployment in terms of what is being monitored. You can view the alarms that are generated in your environment, alarm summary, monitored technologies that are sorted by alarm severity and count, devices discovered and actively monitored, role spread of monitored devices, top devices sorted by alarms, and top groups sorted by alarms.
Alarms View
The 
Alarms
 ( Alarms View Icon ) view displays all the alarms that are generated in your environment. For more information about the alarm view, see the topic View Alarms Data.
Groups View
The 
Groups
 ( Groups View Icon ) view displays cards for each group when the 
Card
 ( Card View Icon ) view is selected. The following images show the type of information available on the cards.
  Operating Systems Card Overview  
  1. The active highest alarm state for a group
  2. The group name
  3. Alarm and device summary information for a group
  4. The arrows to switch between alarm summary and alarm history over the past 30 days
  5. The indicator for the current card view
 
Access More Data
 
Clicking various parts of a card brings up different views where you can see more information about the status of each group.
  More Data in Operating Systems Card Overview  
  1. Lets you navigate down the hierarchy of groups and devices
  2. Lets you view information about a group and the generated alarms
  3. Displays the alarms for a group
For more information about managing your groups, see the Manage Groups in Infrastructure Management topic.
Inventory View
The 
Inventory
 ( Inventory View Icon ) view provides an easy way to view the devices in UIM inventory that is generated for environments you are monitoring, You can also view information around them like alarms and see which devices have robots that are deployed. For more information about using the Inventory view, see the View Your Inventory topic.
Dashboards View
The 
Dashboards
 ( Dashboards View Icon ) view lets you access the out-of-the-box CA Business Intelligence dashboards. For more information about dashboards, see the View Your Dashboards topic.
Search, Filter, and Sort Group and Device Cards
In the Groups view, there are several ways to navigate to specific groups or computer systems, or to sort groups and computer system cards.
  1.  
    Breadcrumbs
    : Click the breadcrumbs to return to the top-level groups.
  2.  
    Search
     ( Search Icon ): Displays the devices that match the entered search string.
  3.  
    Action menu
     ( Action Menu Icon ): This menu provides context-sensitive action choices like - adding, renaming, or deleting a group. The drop-down lists the options that are appropriate for the current view.
  4.  
    Filter
    : Filters groups or devices within the current context. For example, click the default Operating Systems group. Next, type 
    win
     in the filter field and only subgroups with 'win' in the name, within the Operating Systems group, appear in the window.
  5.  
    Card filter
    : Lets you sort group or device cards by name, severity, alarm count, or member count.
Metrics Palette
Use the
 Metrics
 ( Metric Palette Icon ) palette, in the upper right corner, to view a graphical representation of metric data for a device. For more information, see the View the Metrics Palette topic.