Container Gateway Platform Support

This topic describes the platforms supported by the Container Gateway.
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This topic describes the platforms supported by the Container Gateway.
Supported Containers
You can run the Container Gateway using either of the following supported container application platforms:
Platform
Release
17.06.x
OpenShift Origin/Container Platform
3.6
Best Effort Support (Reasonable Commercial Effort Statement)
The following list describes the container application platforms that are considered “unsupported”, but for which CA will make a reasonable commercial effort to troubleshoot and/or resolve customer support requests if the Customer operates the Container Gateway on these container application platforms:
Platform
Release
17.03+
OpenShift Origin
1.4+
OpenShift Container Platform
3.4+
CA Support will make a reasonable commercial effort to troubleshoot and/or resolve customer support requests that involve the use of currently supported versions of Container Gateway on or with “unsupported” container application platforms as follows:
  • CA Support will accept support incidents (support requests) involving a container application platform that is not officially supported per the then-current CA published platform support matrices. 
  • CA will troubleshoot the issue up to the point that CA has reason to believe that the problem is related to the use of the container application platform that is not specified in a then-current platform supported matrix. At such point, CA shall require that the customer reproduce the problem on a fully supported container application platform before CA proceeds in troubleshooting the incident.
When a third party product reaches the end of its primary or mainstream support, CA will no longer provide support for that third party product or any Container Gateway components that interoperate with the third party product. Third party products under extended vendor support are not supported by CA. Examples of third party products are: Web server, application server, operating system, directory, database, container application platforms, etc.
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