Add a DEFINE Statement for Each
Broadcom
Product

Update the ELSSTART member with a DEFINE statement for each product that uses the CAISDI/els interface.
Required roles: systems programmer
Insert the DEFINE statements after the DEFAULTS control statement. The specific DEFINE parameter values to use are described in product-specific sections in Configure
Broadcom
Products for CAISDI. You can specify these DEFINE control parameters and their values in uppercase, lowercase, or mixed case. The values are forced to uppercase internally.
PRODUCT
Specifies the
Broadcom
product code. When a product accesses the CAISDI/els interface, it identifies itself internally with a fixed-product code. The value that you specify here must match the internal code for CAISDI/els to recognize the caller.
EVENTLIB
Specifies the library that contains the product control member and event members for the product. The CAISDI/els event library structure lets several products share the central event library (CAI.CAIEVENT). Alternatively, each product can have its own event library. The alternate event library name is specified when the product is installed. For each product, specify the event library name that was used when that product was installed.
PRODCNTL
Specifies the product control member for a given product. Specify this name exactly as shown. The product control member can optionally be customized for each product. The member contains the
Service Desk Manager
pseudo contact and asset names to use when opening
Service Desk Manager
tickets. The default pseudo contact and asset names are listed under each product in the article Configure
Broadcom
Products for CAISDI
.
MASK
(Optional) Specifies a generic range of members containing the event definitions for the product. If the product provides a MASK parameter, it must remain exactly as it is specified.