Update Event Control Members

Each
Broadcom
product that uses the CAISDI/els interface has at least one event control member. This article describes how to update the members.
Required roles: systems programmer
You can use the event control members as they are or you can customize them for your environment. The member name is structured as a six-character event code and a two-character language code. For example, if the member name is L0Y001EN, the event code is L0Y001 and the language code is EN (English).
The event control member has summary, description, and options sections. These sections are designated by the control words SUMMARY, DESCRIPTION, and OPTIONS in column one. The sections must appear in this order.
The summary and description sections contain the text to use in the
Service Desk Manager
ticket. This text usually contains embedded symbolic parameters that are resolved when the event is triggered.
For CAISDI/els only, the text of the event control members appears to be fragmented. Do not “clean up” the text. The text is structured this way to minimize the amount of ECSA that is required to store it. If the same text fragment appears more than once across all events for a given product, it is stored only once, and all events reference that single text fragment.
The options section contains a SET command with one or more parameters. You can customize these values to suit your environment. These following SET parameters are valid:
MAXCOUNT
Specifies the maximum number of occurrences that are allowed for this particular event. Each occurrence of this event increments the event counter. When the limit is reached, no more tickets are opened for this event. If you omit MAXCOUNT, no maximum occurrence limit is set. A ticket is opened each time that the event is triggered, unless MINTIME prevents an event from opening a ticket.
Range:
1 to 999999
MINTIME
Specifies the minimum amount of time that must elapse after the last occurrence of this event before another ticket is opened for this event. Specify the value in the format of HH:MM. This parameter is a throttle control to prevent flooding the
Service Desk Manager
with redundant tickets for system-wide failures that are recognized by many tasks around the same time. If you omit MINTIME, no minimum time restriction is in place. A ticket is opened each time that the event is triggered, unless MAXCOUNT prevents an event from opening a ticket.
PRIORITY
Sets the
Priority
field in the
Service Desk Manager
ticket.
Range:
1 to 5, NONE
Default
: 2
CAISDI/els maintains the event counters and timestamps for each event until a SHUTDOWN or REMOVE command removes the product definition from the interface. Those values are then discarded. When a subsequent DEFINE command reestablishes the interface, the event counters and timestamps are reinitialized.