Exception Management Overview Report
This report provides a concise, high-level summary of the exceptions that have been reported. The report is structured to report the number of exceptions in terms of their severity for each of the defined management areas.
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This report provides a concise, high-level summary of the exceptions that have been reported. The report is structured to report the number of exceptions in terms of their severity for each of the defined management areas.
The purpose of the report is to provide upper-management with a distribution, in terms of severity and area of responsibility, of the problems impacting the installation.
Upper-management can review this report, looking for:
- Few or no, reported critical problems.
- That there was not a marked increase in number of problems in any management area.
- A quick assessment that operations are stable.
This report is produced as the first output in a daily exception reporting process for each computing system that is contained in the database.
Exception Management Overview Report Sample illustrates the one-page format of this report. The report heading gives:
- Name of the report
- System and unit database being reported on
- Run Date
- Report Date
- MICSproduct identifier
- Your company name
The body of the report identifies the management areas (for example, STANDARDS) within each of the active Information Areas (for example, TSO, MVS SCP). The reporting is by management area and quantifies in the next three columns the number of critical, impacting, and warning exceptions that have been identified for each management area. A comment area is provided to facilitate the user's ability to enter commentary or reference notes on the report.
The last line of the report provides a total of all exceptions by their severity levels.
Exception Management Overview Report Sample
*---------------------------------------------------------------------------------------------------------------* | CA MICS Y O U R C O M P A N Y N A M E PAGE 001 | | EXCEPTION MANAGEMENT OVERVIEW | | DATABASE: PRIMARY RUN DATE: WEDNESDAY, MARCH 1, 2014 | | SYSTEM: SYSP - PRODUCTION-TSO MACHINE REPORT DATE: TUESDAY, FEBRUARY 28, 2014 | |---------------------------------------------------------------------------------------------------------------| | INFORMATION / | TOTAL NUMBER OF EXCEPTIONS | | | MANAGEMENT AREAS | CRITICAL | IMPACTING | WARNING | COMMENT AREA | |-----------------------------------+----------+-----------+-----------+----------------------------------------| | | | | | | | HARDWARE UTILIZATION | | | | | | | | | | | | AVAILABILITY | 1 | 0 | 0 |________________________________________| | PERFORMANCE | 2 | 16 | 21 |________________________________________| | WORKLOAD | 0 | 0 | 87 |________________________________________| | | | | | | | HARDWARE UTILIZATION TOTALS: | 3 | 16 | 108 |________________________________________| *---------------------------------------------------------------------------------------------------------------* | | | | | | | MVS SCP | | | | | | | | | | | | AVAILABILITY | 1 | 0 | 9 |________________________________________| | PERFORMANCE | 0 | 11 | 7 |________________________________________| | | | | | | | MVS SCP TOTALS: | 1 | 11 | 16 |________________________________________| *---------------------------------------------------------------------------------------------------------------* | | | | | | | TSO | | | | | | | | | | | | AVAILABILITY | 1 | 0 | 0 |________________________________________| | PERFORMANCE | 9 | 86 | 21 |________________________________________| | PRODUCTIVITY | 0 | 0 | 3 |________________________________________| | SECURITY | 0 | 0 | 2 |________________________________________| | SERVICE | 2 | 0 | 0 |________________________________________| | STANDARDS | 0 | 0 | 70 |________________________________________| | WORKLOAD | 0 | 0 | 165 |________________________________________| | | | | | | | TSO TOTALS: | 12 | 86 | 261 |________________________________________| *---------------------------------------------------------------------------------------------------------------* | | | | | | | BATCH | | | | | | | | | | | | PRODUCTIVITY | 0 | 0 | 3 |________________________________________| | SERVICE | 2 | 0 | 0 |________________________________________| | STANDARDS | 0 | 0 | 31 |________________________________________| | WORKLOAD | 0 | 0 | 5 |________________________________________| | | | | | | | BATCH TOTALS: | 2 | 0 | 39 |________________________________________| *---------------------------------------------------------------------------------------------------------------* | SYSTEM TOTALS: | 18 | 113 | 424 |________________________________________| *---------------------------------------------------------------------------------------------------------------*