Severity Level Exception Summary Report

This report provides a concise hourly summary of the exceptions that have been encountered. The report is structured to report the exception types, and the number of times they have been detected, for each hour of the day. The report is also organized to display the critical exceptions first, then the impacting, and finally the warning exceptions.
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This report provides a concise hourly summary of the exceptions that have been encountered. The report is structured to report the exception types, and the number of times they have been detected, for each hour of the day. The report is also organized to display the critical exceptions first, then the impacting, and finally the warning exceptions.
The purpose of the report is to provide first-level management, performance analysts, and systems programmers with an integrated report of the different problems that may have impacted the installation by any given hour. The first objective is the specific identification of a problem (for example, exhausted the TSO TIOC buffers). Second, however, the method is attempting to illustrate the relationship that may exist between different system components by reporting the different exceptions in an integrated manner. For example, the report may specify that a TSO response objective was missed as a critical exception. For the same hour, however, it was also reported that a vital channel was taken offline, which also constituted a critical exception for the same hour. Knowing that these two situations have happened during the same hour the performance analyst has a potential resolution for the response problem.
The objective is to provide a quick assessment of the different types of exceptions that have been detected throughout a day, without requiring the report user to reference through the full listing of individual exceptions.
The following Severity Level Exception Summary Report Sample illustrates the format of this report. The heading shows:
  • Report title
  • System and unit database being reported on
  • State that the report was run
  • Time period being reported on (Report Date)
  • The usual company and product identification.
At the start of each new severity level to be reported, a subtitle box is printed at the top of a new page to specify the severity level being reported.
The body of the report identifies:
  • Calendar date and hour within which the reported exception occurred
  • Count of the number of times that the exception was detected within the hour
  • Exception number identifying the exception
  • Message text describing the exception
  • Management area to which this exception has been assigned.
The report is produced in three sections, with each section starting on a new page. The first section reports all critical exceptions, the second the impacting exceptions, and the third the warning exceptions.
Severity Level Exception Summary Report Sample
-----------------------------------------------------------------------------------------------------------------------------*   CA MICS                                    Y O U R   C O M P A N Y   N A M E                                       PAGE 0001                                               SEVERITY LEVEL EXCEPTION SUMMARY                                                   DATABASE: PRIMARY                                                                         RUN DATE: WEDNESDAY, MARCH 1, 2014     SYSTEM: SYSP - PRODUCTION-TSO MACHINE                                               REPORT DATE: TUESDAY, FEBRUARY 28, 2014 -----------------------------------------------------------------------------------------------------------------------------|                                                   SEVERITY LEVEL: CRITICAL                                                   | -----------------------------------------------------------------------------------------------------------------------------|             HOUR |     E X C E P T I O N                                                                        |  MANAGEMENT|     DATE   OF DAY|   COUNT NUMBER  DESCRIPTION                                                                  |    AREA    | -----------------+----------------------------------------------------------------------------------------------+------------|   28FEB14   9:00 |                                                                                              |            |                  |         ***** - NO EXCEPTIONS REPORTED                                                       |            |                  |                                                                                              |            |            10:00 |                                                                                              |            |                  |       6 00101 - CRITICAL TSO TIOC BUFFER LEVEL DETECTED                                      |PERFORMANCE |                  |       1 00203 - HOURLY TSO SHORT SERVICE OBJECTIVE MISSED                                    |SERVICE     |                  |       1 00208 - TCAM/VTAM OUTAGE DETECTED                                                    |AVAILABILITY|            11:00 |                                                                                              |            |                  |       2 00100 - SYSTEM IPL DETECTED                                                          |AVAILABILITY|                  |       1 00203 - HOURLY TSO SHORT SERVICE OBJECTIVE MISSED                                    |SERVICE     |                  |       1 00206 - HOURLY TOTAL TSO SERVICE OBJECTIVE MISSED                                    |SERVICE     |                  |       1 00207 - HOURLY TSO AVAILABILITY OBJECTIVE MISSED                                     |AVAILABILITY|                  |       2 01000 - SYSTEM ID INCORRECT FOR HARDWARE SERIAL NUMBER                               |STANDARDS   |                  |       2 02008 - AUXILIARY STORAGE SWAP OCCURRED                                              |PERFORMANCE |                  |       1 02015 - INSUFFICIENT PAGEABLE FRAMES                                                 |PERFORMANCE |            12:00 |                                                                                              |            |                  |       2 00100 - SYSTEM IPL DETECTED                                                          |AVAILABILITY|                  |       1 00203 - HOURLY TSO SHORT SERVICE OBJECTIVE MISSED                                    |SERVICE     |                  |       1 00206 - HOURLY TOTAL TSO SERVICE OBJECTIVE MISSED                                    |SERVICE     |                  |       1 00207 - HOURLY TSO AVAILABILITY OBJECTIVE MISSED                                     |AVAILABILITY|            13:00 |                                                                                              |            |                  |         ***** - NO EXCEPTIONS REPORTED                                                       |            |                  |                                                                                              |            |            14:00 |                                                                                              |            |                  |         ***** - NO EXCEPTIONS REPORTED                                                       |            |                  |                                                                                              |            |            15:00 |                                                                                              |            |                  |       1 02500 - UNUSABLE PAGE SLOT OR SWAP SET DETECTED                                      |PERFORMANCE |            16:00 |                                                                                              |            |                  |         ***** - NO EXCEPTIONS REPORTED                                                       |            |                  |                                                                                              |            |            17:00 |                                                                                              |            |                  |         ***** - NO EXCEPTIONS REPORTED                                                       |            |                  |                                                                                              |            | -----------------------------------------------------------------------------------------------------------------------------*