Daily IMS Service Report - All Activity
Daily IMS Service Report (All Activity) quantifies the total IMS service provided on an hourly basis for the identified day and computing system.
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The management objective to be tracked in evaluating the speed and consistency of all IMS activity is a percentage of the number of IMS interactions that were satisfied within a specified number of seconds.
The following user options apply to this report:
- Total Response Objective
- The percentage of all IMS responses that were satisfied within a specified number of seconds to reflect the installation's response objective for total IMS activity (e.g., 95% within 15 seconds).
- _IMSPTR and _IMSSTR define the percentage target and second threshold, respectively, (e.g., 95% within 15 seconds), for total IMS response time, used in daily, weekly, and monthly reports.
- MACRO _IMSPTR 95 % MACRO _IMSSTR 15 %
A full description of the user options is provided in the Management Objective Report Options section.
The report sample quantifies the service provided by horizontally representing the hours of the day and vertically charting the percentage of total IMS interactions satisfied within the specified number of seconds, as identified in the title.
The management objective for total IMS service is shown by a dashed horizontal reference line printed across the chart. In the following table, the reference line is shown at the 95% level of the vertical axis. Any hour for which the charted bar falls below this reference line signals that the total IMS service objective was missed for that hour.
Daily IMS Service Report - All Activity Sample
The following illustration shows the Daily IMS Service Report for All Activity based on a management objective of satisfying 85% of all IMS interactions within 15 seconds.
MICSIMS DEVELOPMENT UNIT M0804AZ 1MICSIS Management Support System 14:40 Wednesday, September 10, yyyy DAILY IMS MANAGEMENT OBJECTIVES IMS SERVICE OF 95 % OF ALL ACTIVITY WITHIN 15 SECONDS -------------------------------------- System Identifier=IMSA IMS System Identification=IMSA ------------------------------------ PERCENT Sum 100 + * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * |--------------------------------------------------*-*-*-*-*-*-*---*-*-*-*-*-*-*-*-*-*-*---*--------------------- | * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * 90 + * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * 80 + * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * 70 + * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * 60 + * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * 50 + * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * 40 + * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * 30 + * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * * * ----------------------------------------------------------------------------------------------------------------- 1 1 1 1 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 HOUR Midpoint 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 |------------------ 21JULyy ------------------| |------------------ 22JULyy ------------------| REPTDATE