Weekly IMS Service Report - Medium Activity
Weekly IMS Service Report (Medium Activity) quantifies the IMS service for medium activity provided on a prime-time hourly basis for the last seven days for each computing system.
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The management objective to be tracked in evaluating the speed and consistency of medium IMS activity is a percentage of the number of medium IMS interactions that were satisfied within a specified number of seconds.
The following user options apply to this report:
- Medium Response Objective
- The percentage of medium IMS responses that were satisfied within a specified number of seconds to reflect the installation's response objective for medium IMS activity (e.g., 90% within 15 seconds).
- _IMSPMR and _IMSSMR define the percentage target and second threshold, respectively, (e.g., 90% within 15 seconds), for medium IMS response time, used in daily, weekly, and monthly reports.
- MACRO _IMSPMR 90 % MACRO _IMSSMR 15 %
A full description of the user options is provided in the Management Objective Report Options section.
The following table quantifies the service provided by horizontally representing the hours of the seven days and vertically charting the percentage of medium IMS interactions satisfied within the specified number of seconds, as identified in the title.
The management objective for medium IMS service is shown by a dashed horizontal reference line printed across the chart. In the following table, the reference line is shown at the 90% level of the vertical axis. Any hour for which the charted bar falls below this reference line signals that the medium IMS service objective was missed.
Weekly IMS Service Report - Medium Activity
The following sample illustrates the Weekly IMS Service Report for Medium Activity based on a management objective of satisfying 90% of all medium IMS interactions within 15 seconds.
MICSIMS DEVELOPMENT UNIT M0804AZ 1MICSIS Management Support System 17:47 Wednesday, September 10, yyyy WEEKLY IMS MANAGEMENT OBJECTIVES IMS SERVICE FOR MEDIUM ACTIVITY OF 90 % WITHIN 15 SECONDS -------------------------------------------- SYSTEM=IMSA IMS System Identification=IMSA ----------------------------------------- PERCENT Sum 100 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 90 +--------------------------------------------------*-*-*-----*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*--------------- | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 80 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 70 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 60 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 50 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 40 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 30 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * ----------------------------------------------------------------------------------------------------------- 1 1 1 1 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 HOUR 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 |------------------ 21JULyy ------------------| |------------------ 22JULyy ------------------| WEEKDAY