Avg. Response Time by Performance Class (SNTG101)
Avg. Response Time by Performance Class (SNTG101) chart is used to determine the adequacy of service to the end user based on performance classifications that are established by the installation.
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A reference line is drawn on the graph to indicate the objective response time for the performance class.
Format
This display produces a line graph of average end-user response time by hour within ZONE for a given NLDM/RTM performance class.
Data source (File/Timespan)
SNTNSV01/DAYS
Data elements used
- ZONE
- HOUR
- NSVPCLSS
- NSVAVTTM
Calculations
None
Usage considerations
Performance Class (NSVPCLSS) is an installation-defined classification that is used by NetView Logical Data Manager (NLDM) to accumulate response time. The Correlating Data Sources section provides guidelines on how to set up NLDM performance classes so that this report reflects service in the required categories.