Daily IMS Service Report - Medium Activity
Daily IMS Service Report (Medium Activity) quantifies the IMS service for medium activity provided on an hourly basis for the identified day and computing system.
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The management objective to be tracked in evaluating the speed and consistency of medium IMS activity is a percentage of the number of medium IMS interactions that were satisfied within a specified number of seconds.
The following user options apply to this report:
- Medium Response Objective
- The percentage of medium IMS responses that were satisfied within a specified number of seconds to reflect the installation's response objective for medium IMS activity (e.g., 90% within 15 seconds).
- _IMSPMR and _IMSSMR define the percentage target and second threshold, respectively, (e.g., 90% within 15 seconds), for medium IMS response time, used in daily, weekly, and monthly reports:
- MACRO _IMSPMR 90 % MACRO _IMSSMR 15 %
A full description of the user options is provided in the IMS Report Options section.
The report sample quantifies the service provided by horizontally representing the hours of the day and vertically charting the percentage of medium IMS interactions satisfied within the specified number of seconds, as identified in the title.
The management objective for medium IMS service is shown by a dashed horizontal reference line printed across the chart. In the following table, the reference line is shown at the 90% level of the vertical axis. Any hour for which the charted bar falls below this reference line signals that the medium IMS service objective was missed for that hour.
Daily IMS Service Report - Medium Activity Sample
The following illustratation shows the Daily IMS Service Report for Medium Activity based on a management objective of satisfying 90% of all medium IMS interactions within 15 seconds.
MICSIMS DEVELOPMENT UNIT M0804AZ 1MICSIS Management Support System 14:40 Wednesday, September 10, yyyy DAILY IMS MANAGEMENT OBJECTIVES IMS SERVICE FOR MEDIUM ACTIVITY OF 90 % WITHIN 15 SECONDS -------------------------------------- System Identifier=IMSA IMS System Identification=IMSA ------------------------------------ PERCENT Sum 100 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 90 +--------------------------------------------------*-*-*-----*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*--------------------- | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 80 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 70 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 60 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 50 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 40 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * 30 + * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * | * * * * * * * * * * * * * * * * * * * ----------------------------------------------------------------------------------------------------------------- 1 1 1 1 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 HOUR Midpoint 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 |------------------ 21JULyy ------------------| |------------------ 22JULyy ------------------| REPTDATE