NLDM Service by Performance Class (SNT105)

Use NLDM Service by Performance Class (SNT105) display to quantify the service level that is provided by the network to a given user group identified by the NLDM Performance Class (NSVPCLSS).
micsrm140
If the NLDM performance classes conform to the classification specified in the site's service level agreements, this display will be useful in tracking the site's adherence to its commitments.
Format
This display shows the average total response time and the total response time distributions for the selected performance class. In addition, the display shows the the percentage of all transactions and the percentage of individual collection intervals that met the RTM response time objective for the selected performance class. You can see sample displays of profile and trend reports in figures the figures NLDM Service by Performance Class (Profile) and NLDM Service by Performance Class (Trend).
Database file
SNTNSV
Data elements used
  • NSVPCLSS
  • ZONE
  • NLDRVAL1
  • NLDRVAL2
  • NLDRVAL3 
  • NLDRVAL4
  • NSVAVTTM
  • NSVPCTR1
  • NSVPCTR2
  • NSVPCTR3
  • NSVPCTR4
  • NSVTRESC
Calculations
None
Usage considerations
You can report on different performance classes by changing the value of the %SL105 macro in prefix.MICS.USER.SOURCE(#SNTRPTS). The default macro selects all performance classes.

NLDM Service by Performance Class (Profile) Sample

MICS
NETWORK COMPONENT (SNT105) NLDM SERVICE BY PERFORMANCE CLASS: TSOPROD NETWORK: NETWORK1 SYSTEM: 3084 PRODUCED: OCTOBER 20, 2003 ZONE: PRIME TIME +-------------------------------------------------+ | | | | ACTIVITY INDICATORS | 10/16/03 | | | | |---------------------------------+---------------+ | TOTAL SERVICE | | | | | | OBJECTIVE 90% < 3| | | | | | % MET OVERALL | 89.34 | | % MET BY SAMPLED INTERVALS | 35.90 | | | | | AVERAGE TOTAL RESPONSE TIME | 0:01.95 | | | | | % OF TOTAL RESPONSES < 1 SEC| 47.42 | | % OF TOTAL RESPONSES < 3 SEC| 89.34 | | % OF TOTAL RESPONSES < 5 SEC| 95.69 | | % OF TOTAL RESPONSES < 10 SEC| 98.33 | | | | | TOTAL NO. OF RESPONSE EVENTS | 21,682 | | TOTAL NO. OF SAMPLED INTERVALS | 390 | | | | +-------------------------------------------------+

NLDM Service by Performance Class (Trend) Sample

MICS
NETWORK COMPONENT (SNT105) NLDM SERVICE BY PERFORMANCE CLASS: TSOPROD NETWORK: NETWORK1 SYSTEM: 3084 PRODUCED: OCTOBER 20, 2003 ZONE: PRIME TIME +--------------------------------------------------------------------------------------------------------------------------------+ | | | | | AMOUNT |PER-PERIOD RATE| PERCENTAGE | |ACTIVITY INDICATORS | 10/16/03 | 10/15/03 | 10/14/03 |OF CHANGE SINCE|OF CHANGE SINCE| CHANGE SINCE | | | | | | 10/14/03 | 10/14/03 | 10/14/03 | |--------------------------------+---------------+---------------+---------------+---------------+---------------+---------------| | TOTAL SERVICE | | | | | | | | | | | | | | | | OBJECTIVE 90% < 3| | | | | | | | | | | | | | | | % MET OVERALL | 89.34 | 89.63 | 89.34 | 0.00 | 0.00 | 0.00 | | % MET BY SAMPLED INTERVALS | 35.90 | 36.39 | 35.90 | 0.00 | 0.00 | 0.00 | | | | | | | | | | AVERAGE TOTAL RESPONSE TIME | 0:01.95 | 0:01.90 | 0:01.95 | 0:00.00 | 0.00 | 0.00 | | | | | | | | | | % OF TOTAL RESPONSES < 1 SEC| 47.42 | 48.92 | 47.42 | 0.00 | 0.00 | 0.00 | | % OF TOTAL RESPONSES < 3 SEC| 89.34 | 89.63 | 89.34 | 0.00 | 0.00 | 0.00 | | % OF TOTAL RESPONSES < 5 SEC| 95.69 | 95.79 | 95.69 | 0.00 | 0.00 | 0.00 | | % OF TOTAL RESPONSES < 10 SEC| 98.33 | 98.36 | 98.33 | 0.00 | 0.00 | 0.00 | | | | | | | | | | TOTAL NO. OF RESPONSE EVENTS | 21,682 | 22,601 | 21,682 | 0 | 0.00 | 0.00 | | TOTAL NO. OF SAMPLED INTERVALS | 390 | 393 | 390 | 0 | 0.00 | 0.00 | | | | | | | | | +--------------------------------------------------------------------------------------------------------------------------------+