NPM Service by Application (SNT101)
NPM Service by Application (SNT101) report shows the total level of service that is experienced by users of the specified host application or primary logical unit (PLU).
micsrm140
Where possible, the separate network and host components of the total service are also shown. This report is useful in determining whether a response time problem experienced by users of an application results from delays in the host or in the network. This report can also help you to determine how widespread a response time problem is by comparing the response times and response time components for separate applications.
Format
This display indicates the average and maximum host, network, and total response times for selected applications. In addition, the host, network, and total response distributions are given. Sample displays of profile and trend reports are shown in the figures: NPM Service by Application (Profile) and NPM Service by Application (Trend).
Database file
SNTPSY
Data elements used
- NPMLOHST
- NPMHIHST
- NPMLONET
- NPMHINET
- NPMLOTOT
- NPMHITOT
- NPMRVAL1
- NPMRVAL2
- NPMRVAL3
- NPMRVAL4
- PSYAVHTM
- PSYMXHTM
- PSYHRESC
- PSYNRHRE
- PSYAVNTM
- PSYMXNTM
- PSYNRESC
- PSYNRNRE
- PSYAVTTM
- PSYPCTR1
- PSYPCTR2
- PSYPCTR3
- PSYPCTR4
- PSYMXTTM
- PSYTRESC
- PSYNRTRE
- PLU
Calculations
Percent of Responses without Network Response = ((PSYTRESC - PSYNRESC)/PSYTRESC) * 100;
Usage considerations
You can vary the specific PLUs for which reports are produced by changing the value of the %SL101 macro in the member prefix.MICS.USER.SOURCE(#SNTRPTS). The default macro in prefix.MICS.USER.SOURCE(#SNTRPTS) selects all PLUs.
In some cases you may find that network service values are missing or zero. This is because NPM only collects network response times if Definite Response (DR) is requested when the terminal output operation is requested. In a CICS system, DR can be optionally requested for each CICS transaction. The last line on the report, PCT RESPONSES WITH NO NET RESP, provides the percentage of responses for which DR was not active. If this value is 100%, then you should expect the network service values to be zero because this indicates that DR has not been requested for any of the transactions. Values approaching 100% are an indication that the reported network service values are only representing a small percentage of the total number of transactions and may not be indicative of the actual service experienced by all users of the application.
NPM Service by Application (Profile) Sample
MICSNETWORK COMPONENT (SNT101) NPM SERVICE BY APPLICATION: CICSPROD NETWORK: NETWORK1 SYSTEM: 3084 PRODUCED: OCTOBER 20, 2003 ZONE: PRIME TIME +-------------------------------------------------+ | | | | ACTIVITY INDICATORS | 10/18/03 | | | | |---------------------------------+---------------+ | HOST SERVICE | | | | | | AVERAGE HOST RESPONSE TIME | 0:00.51 | | MAXIMUM HOST RESPONSE TIME | 0:12.19 | | NO. OF HOST RESPONSES | 1,494 | | HOST RESPONSES NOT IN RANGE | | | 0 - 1 SECS | 178 | | | | | NETWORK SERVICE | | | | | | AVERAGE NETWORK RESPONSE TIME| 0:01.47 | | MAXIMUM NETWORK RESPONSE TIME| 0:06.13 | | NO. OF NETWORK RESPONSES | 1,437 | | NETWRK RESPONSES NOT IN RANGE| | | 0 - 0 SECS | 6 | | | | | TOTAL SERVICE | | | | | | AVERAGE TOTAL RESPONSE TIME | 0:01.97 | | PERCENT WITHIN 1 SECS | 14.26 | | PERCENT WITHIN 2 SECS | 59.37 | | PERCENT WITHIN 3 SECS | 88.02 | | PERCENT WITHIN 5 SECS | 97.79 | | MAXIMUM TOTAL RESPONSE TIME | 0:13.37 | | TOTAL NO. OF RESPONSES | 1,494 | | TOTAL RESPONSES NOT IN RANGE | | | 0 - 0 SECS | 2 | | | | | PCT RESPONSES WITH NO NET RESP | 3.82 | +-------------------------------------------------+
NPM Service by Application (Trend) Sample
MICSNETWORK COMPONENT (SNT101) NPM SERVICE BY APPLICATION: CICSPROD NETWORK: NETWORK1 SYSTEM: 3084 PRODUCED: OCTOBER 20, 2003 ZONE: PRIME TIME +--------------------------------------------------------------------------------------------------------------------------------+ | | | | | AMOUNT |PER-PERIOD RATE| PERCENTAGE | |ACTIVITY INDICATORS | 10/18/03 | 10/17/03 | 10/16/03 |OF CHANGE SINCE|OF CHANGE SINCE| CHANGE SINCE | | | | | | 10/16/03 | 10/16/03 | 10/16/03 | |--------------------------------+---------------+---------------+---------------+---------------+---------------+---------------| | HOST SERVICE | | | | | | | | | | | | | | | | AVERAGE HOST RESPONSE TIME | 0:00.51 | 0:00.66 | 0:00.66 | -0:00.15 | -0.08 | -22.93 | | MAXIMUM HOST RESPONSE TIME | 0:12.19 | 0:07.02 | 0:05.83 | 0:06.36 | 3.18 | 109.09 | | NO. OF HOST RESPONSES | 1,494 | 1,622 | 1,228 | 266 | 133.00 | 21.66 | | HOST RESPONSES NOT IN RANGE | | | | | | | | 0 - 1 SECS | 178 | 316 | 252 | -74 | -37.00 | -29.37 | | | | | | | | | | NETWORK SERVICE | | | | | | | | | | | | | | | | AVERAGE NETWORK RESPONSE TIME| 0:01.47 | 0:01.61 | 0:01.56 | -0:00.09 | -0.05 | -6.08 | | MAXIMUM NETWORK RESPONSE TIME| 0:06.13 | 0:08.76 | 0:05.38 | 0:00.75 | 0.38 | 13.94 | | NO. OF NETWORK RESPONSES | 1,437 | 1,573 | 1,198 | 239 | 119.50 | 19.95 | | NETWRK RESPONSES NOT IN RANGE| | | | | | | | 0 - 4 SECS | 6 | 33 | 9 | -3 | -1.50 | -33.33 | | | | | | | | | | TOTAL SERVICE | | | | | | | | | | | | | | | | AVERAGE TOTAL RESPONSE TIME | 0:01.97 | 0:02.25 | 0:02.20 | -0:00.23 | -0.11 | -10.40 | | PERCENT WITHIN 1 SECS | 14.26 | 11.96 | 9.20 | 5.05 | 2.53 | 54.93 | | PERCENT WITHIN 2 SECS | 59.37 | 52.09 | 53.18 | 6.19 | 3.10 | 11.64 | | PERCENT WITHIN 3 SECS | 88.02 | 77.19 | 79.48 | 8.54 | 4.27 | 10.74 | | PERCENT WITHIN 4 SECS | 97.79 | 90.93 | 93.48 | 4.30 | 2.15 | 4.60 | | MAXIMUM TOTAL RESPONSE TIME | 0:13.37 | 0:08.89 | 0:07.90 | 0:05.47 | 2.74 | 69.24 | | TOTAL NO. OF RESPONSES | 1,494 | 1,622 | 1,228 | 266 | 133.00 | 21.66 | | TOTAL RESPONSES NOT IN RANGE | | | | | | | | 0 - 6 SECS | 2 | 23 | 6 | -4 | -2.00 | -66.67 | | | | | | | | | |PCT RESPONSES WITH NO NET RESP | 3.82 | 3.02 | 2.44 | 1.37 | 0.69 | 56.17 | +--------------------------------------------------------------------------------------------------------------------------------+