SNT Performance Level Indicators
In preparing reports for dissemination to Information Systems and user management, it is important that the measures reported are understandable and pertinent to the subject being reported.
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The data elements that are listed in the following table best represent the data elements that you can use to report network service levels. These elements are discussed in detail in the Data Dictionary, which contains the Network (SNT) and NetView Session (NVS) Information Areas.
+-----------------------------------------------------------+ | MANAGEMENT AREA: Service Levels | | ACTIVITY AREA: Performance | | RESPONSIBILITY AREA: Network | +-----------------------------------------------------------+ FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTPSU PSUAVNTM Average Network Response Time SNTPSU PSUAVHTM Average Host Response Time SNTPSU PSUAVTTM Average Total Response Time SNTPSU PSUBRESC Response Event Count (Both) SNTPSU PSUPCBR1 Cum. Pct Both Resp Within Limit 1 SNTPSU PSUPCBR2 Cum. Pct Both Resp Within Limit 2 SNTPSU PSUPCBR3 Cum. Pct Both Resp Within Limit 3 SNTPSU PSUPCBR4 Cum. Pct Both Resp Within Limit 4 SNTPSU PSUPCHR1 Cum. Pct Host Resp Within Limit 1 SNTPSU PSUPCHR2 Cum. Pct Host Resp Within Limit 2 SNTPSU PSUPCHR3 Cum. Pct Host Resp Within Limit 3 SNTPSU PSUPCHR4 Cum. Pct Host Resp Within Limit 4 SNTPSU PSUPCTR1 Cum. Pct Total Resp Within Limit 1 SNTPSU PSUPCTR2 Cum. Pct Total Resp Within Limit 2 SNTPSU PSUPCTR3 Cum. Pct Total Resp Within Limit 3 SNTPSU PSUPCNON Pct of Total Events W/out Netwk Resp SNTPSU PSUTDST1 Response Distribution Count 1 (Total) SNTPSU PSUTDST2 Response Distribution Count 2 (Total) SNTPSU PSUTDST3 Response Distribution Count 3 (Total) SNTPSU PSUTDST4 Response Distribution Count 4 (Total) SNTPSU PSUTDST5 Response Distribution Count 5 (Total) SNTPSU PSUMXHTM Maximum Host Resp Time SNTPSU PSUMXNTM Maximum Net Resp Time (w/ Host Tx) SNTPSU PSUMXTTM Maximum Total Resp Time SNTPSU PSUERQTM Total Time Exceeded Squared SNTPSU PSUERTTM Total Time Oper Threshold Exceeded SNTPSU PSUHRQTM Host Response Time Squared SNTPSU PSUNNHTM Net Resp Time SNTPSU PSUNRNNH Resp Event Count (Net) SNTPSU PSUNRQTM Net Response Time Squared (w/ Host Tx) SNTPSU PSUORQTM Net Resp Time Squared SNTPSU PSUTRQTM Total Resp Time Squared SNTPSU PSUMXNNH Maximum Net Resp Time FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTPSY PSYAVNTM Average Network Response Time SNTPSY PSYAVHTM Average Host Response Time SNTPSY PSYAVTTM Average Total Response Time SNTPSY PSYBRESC Response Event Count (Both) SNTPSY PSYPCBR1 Cum. Pct Both Resp Within Limit 1 SNTPSY PSYPCBR2 Cum. Pct Both Resp Within Limit 2 SNTPSY PSYPCBR3 Cum. Pct Both Resp Within Limit 3 SNTPSY PSYPCBR4 Cum. Pct Both Resp Within Limit 4 SNTPSY PSYPCHR1 Cum. Pct Host Resp Within Limit 1 SNTPSY PSYPCHR2 Cum. Pct Host Resp Within Limit 2 SNTPSY PSYPCHR3 Cum. Pct Host Resp Within Limit 3 SNTPSY PSYPCHR4 Cum. Pct Host Resp Within Limit 4 SNTPSY PSYPCTR1 Cum. Pct Total Resp Within Limit 1 SNTPSY PSYPCTR2 Cum. Pct Total Resp Within Limit 2 SNTPSY PSYPCTR3 Cum. Pct Total Resp Within Limit 3 SNTPSY PSYPCNON Pct of Total Events W/out Netwk Resp SNTPSY PSYTDST1 Response Distribution Count 1 (Total) SNTPSY PSYTDST2 Response Distribution Count 2 (Total) SNTPSY PSYTDST3 Response Distribution Count 3 (Total) SNTPSY PSYTDST4 Response Distribution Count 4 (Total) SNTPSY PSYTDST5 Response Distribution Count 5 (Total) SNTPSY PSYMXHTM Maximum Host Resp Time SNTPSY PSYMXNTM Maximum Net Resp Time (w/ Host Tx) SNTPSY PSYMXTTM Maximum Total Resp Time SNTPSY PSYERQTM Total Time Exceeded Squared SNTPSY PSYERTTM Total Time Oper Threshold Exceeded SNTPSY PSYHRQTM Host Response Time Squared SNTPSY PSYNNHTM Net Resp Time SNTPSY PSYNRHO Number of Host Only Transactions SNTPSY PSYNRNNH Resp Event Count (Host) SNTPSY PSYNRQTM Net Response Time Squared (w/ Host Tx) SNTPSY PSYORQTM Net Resp Time Squared SNTPSY PSYTRQTM Total Resp Time Squared SNTPSY PSYMXNNH Maximum Net Resp Time FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTNPL NPLAVNTM Average Network Response Time SNTNPL NPLAVHTM Average Host Response Time SNTNPL NPLAVTTM Average Total Response Time SNTNPL NPLBRESC Response Event Count (Both) SNTNPL NPLPCBR1 Cum. Pct Both Resp Within Limit 1 SNTNPL NPLPCBR2 Cum. Pct Both Resp Within Limit 2 SNTNPL NPLPCBR3 Cum. Pct Both Resp Within Limit 3 SNTNPL NPLPCBR4 Cum. Pct Both Resp Within Limit 4 SNTNPL NPLPCHR1 Cum. Pct Host Resp Within Limit 1 SNTNPL NPLPCHR2 Cum. Pct Host Resp Within Limit 2 SNTNPL NPLPCHR3 Cum. Pct Host Resp Within Limit 3 SNTNPL NPLPCHR4 Cum. Pct Host Resp Within Limit 4 SNTNPL NPLPCTR1 Cum. Pct Total Resp Within Limit 1 SNTNPL NPLPCTR2 Cum. Pct Total Resp Within Limit 2 SNTNPL NPLPCTR3 Cum. Pct Total Resp Within Limit 3 SNTNPL NPLPCNON Pct of Total Events W/out Netwk Resp SNTNPL NPLTDST1 Response Distribution Count 1 (Total) SNTNPL NPLTDST2 Response Distribution Count 2 (Total) SNTNPL NPLTDST3 Response Distribution Count 3 (Total) SNTNPL NPLTDST4 Response Distribution Count 4 (Total) SNTNPL NPLTDST5 Response Distribution Count 5 (Total) SNTNPL NPLMXHTM Maximum Host Resp Time SNTNPL NPLMXNTM Maximum Net Resp Time w/ Host Tx SNTNPL NPLMXTTM Maximum Total Resp Time SNTNPL NPLERQTM Total Time Exceeded Squared SNTNPL NPLERTTM Total Time Oper Threshold Exceeded SNTNPL NPLHRQTM Host Response Time Squared SNTNPL NPLNNHTM Net Resp Time SNTNPL NPLNRHO Number of Host Only Transactions SNTNPL NPLNRNNH Resp Event Count (Net) SNTNPL NPLNRQTM Net Response Time Squared (w/ Host Tx) SNTNPL NPLORQTM Net Resp Time Squared SNTNPL NPLTRQTM Total Resp Time Squared SNTNPL NPLMXNNH Maximum Net Resp Time FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTNSV NSVAVTTM Average Total Response Time SNTNSV NSVCOS Class of Service SNTNSV NSVPCOBJ Objective Percentage SNTNSV NSVPCOBM Pct of Times Response Obj Met SNTNSV NSVROBTM Objective Response Time SNTNSV NSVTRESC Total Response Event Count SNTNSV NSVPCTR1 Cum. Pct All Response Within Limit 1 SNTNSV NSVPCTR2 Cum. Pct All Response Within Limit 2 SNTNSV NSVPCTR3 Cum. Pct All Response Within Limit 3 SNTNSV NSVPCTR4 Cum. Pct All Response Within Limit 4 FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- NVSLSY LSYAVTTM Average Total Response Time NVSLSY LSYCOS Class of Service NVSLSY LSYPCOBJ Objective Percentage NVSLSY LSYPCOBM Pct of Times Response Obj Met NVSLSY LSYROBTM Objective Response Time NSVLSY LSYTRESC Total Response Event Count NVSLSY LSYPCTR1 Cum. Pct All Resp Within Limit 1 NVSLSY LSYPCTR2 Cum. Pct All Resp Within Limit 2 NVSLSY LSYPCTR3 Cum. Pct All Resp Within Limit 3 NVSLSY LSYPCTR4 Cum. Pct All Resp Within Limit 4 FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- NVSNLL NLLAVTTM Average Total Response Time NVSNLL NLLCOS Class of Service NVSNLL NLLPCOBJ Objective Percentage NVSNLL NLLPCOBM Pct of Times Response Obj Met NVSNLL NLLROBTM Objective Response Time NSVNLL NLLTRESC Total Response Event Count NVSNLL NLLPCTR1 Cum. Pct All Resp Within Limit 1 NVSNLL NLLPCTR2 Cum. Pct All Resp Within Limit 2 NVSNLL NLLPCTR3 Cum. Pct All Resp Within Limit 3 NVSNLL NLLPCTR4 Cum. Pct All Resp Within Limit 4 FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- NVSRTM RTMAVTTM Average Total Response Time NVSRTM RTMPCOBJ Objective Percentage NVSRTM RTMPCOBM Pct of Times Response Obj Met NVSRTM RTMROBTM Objective Response Time NSVRTM RTMTRESC Total Response Event Count NVSRTM RTMPCTR1 Cum. Pct All Resp Within Limit 1 NVSRTM RTMPCTR2 Cum. Pct All Resp Within Limit 2 NVSRTM RTMPCTR3 Cum. Pct All Resp Within Limit 3 NVSRTM RTMPCTR4 Cum. Pct All Resp Within Limit 4 FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTNSP NSPLHRTM Last Host Response Time SNTNSP NSPLNRTM Last Network Response Time SNTNSP NSPRVAL1 Response Distribution Limit 1 SNTNSP NSPRVAL2 Response Distribution Limit 2 SNTNSP NSPRVAL3 Response Distribution Limit 3 SNTNSP NSPRVAL4 Response Distribution Limit 4 SNTNSP NSPHRSTM Host Response Time SNTNSP NSPNRESC Network Responses SNTNSP NSPNRSTM Network Response Time (Measured) SNTNSP NSPNRURM Total User Responses Measured (LU62) SNTNSP NSPNRTRI Number of Transactions (LU62 Sessions) SNTNSP NSPRDST1 Response Distribution Count 1 SNTNSP NSPRDST2 Response Distribution Count 2 SNTNSP NSPRDST3 Response Distribution Count 3 SNTNSP NSPRDST4 Response Distribution Count 4 SNTNSP NSPRDST5 Response Distribution Count 5 SNTNSP NSPTRESC Number of Responses SNTNSP NSPMXHTM Maximum Host Response Time SNTNSP NSPMXNTM Maximum Network Response Time SNTNSP NSPAVHTM Average Host Response Time SNTNSP NSPAVNTM Average Network Response Time SNTNSP NSPAVTTM Average Total Response Time SNTNSP NSPCNRTM Network Response Time (Computed) SNTNSP NSPPCTR1 Cum. Pct Total Resp Within Limit 1 SNTNSP NSPPCTR2 Cum. Pct Total Resp Within Limit 2 SNTNSP NSPPCTR3 Cum. Pct Total Resp Within Limit 3 SNTNSP NSPPCTR4 Cum. Pct Total Resp Within Limit 4 SNTNSP NSPTRSTM Total Response Time FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTNSS NSSLHRTM Last Host Response Time SNTNSS NSSLNRTM Last Network Response Time SNTNSS NSSRVAL1 Response Distribution Limit 1 SNTNSS NSSRVAL2 Response Distribution Limit 2 SNTNSS NSSRVAL3 Response Distribution Limit 3 SNTNSS NSSRVAL4 Response Distribution Limit 4 SNTNSS NSSHRSTM Host Response Time SNTNSS NSSNRESC Network Responses SNTNSS NSSNRSTM Network Response Time (Measured) SNTNSS NSSNRURM Total User Responses Measured (LU62) SNTNSS NSSNRTRI Number of Transactions (LU62 Sessions) SNTNSS NSSRDST1 Response Distribution Count 1 SNTNSS NSSRDST2 Response Distribution Count 2 SNTNSS NSSRDST3 Response Distribution Count 3 SNTNSS NSSRDST4 Response Distribution Count 4 SNTNSS NSSRDST5 Response Distribution Count 5 SNTNSS NSSTRESC Number of Responses SNTNSS NSSMXHTM Maximum Host Response Time SNTNSS NSSMXNTM Maximum Network Response Time SNTNSS NSSAVHTM Average Host Response Time SNTNSS NSSAVNTM Average Network Response Time SNTNSS NSSAVTTM Average Total Response Time SNTNSS NSSCNRTM Network Response Time (Computed) SNTNSS NSSPCTR1 Cum. Pct Total Resp Within Limit 1 SNTNSS NSSPCTR2 Cum. Pct Total Resp Within Limit 2 SNTNSS NSSPCTR3 Cum. Pct Total Resp Within Limit 3 SNTNSS NSSPCTR4 Cum. Pct Total Resp Within Limit 4 SNTNSS NSSTRSTM Total Response Time FILE ELEMENT DESCRIPTION ------ -------- ---------------------------------------- SNTNVR NVRNRESC Network Responses (Measured) SNTNVR NVRNRSTM Network Response Time (Measured) SNTNVR NVRAVNTM Average Network Response Time