About actions and Email Data Protection policies

When you create a policy, you decide the action to take if the rules in the policy are met and the policy is triggered. For example, you might want to allow an email to be sent to the recipient but direct a copy of it to your administrator.
An email may trigger more than one policy. The policies may have different actions. So, the order in which the policies appear in your policy list is important.
If an email triggers a policy that applies an
exit
action, such as
Block and delete
, the email does not continue through any further policies.
The
Action
drop-down list enables you to specify the required action for the policy.
The
Exit
check box, next to the
Action
drop-down list, determines whether the email is checked against further policies in the list, if a policy is triggered.
The available actions and the effect of the
Exit
check box are as follows:
Actions and Email Data Protection
Action
Exit check box
Description
Block and Delete
Checked
The email is prevented from reaching the intended recipients. It is permanently deleted.
The
Exit
check box is automatically selected and cannot be unchecked. If a policy with this action is triggered for an email, the scanning process stops. The email is not checked against any further policies on your policy list.
Route to
Checked or unchecked
For an inbound policy, this action enables you to specify which of your existing registered email routes each user's emails are delivered to.
To define an inbound routing rule, select the
Route To
action. Select the required named route from the
Named route
drop-down list.
Your existing registered inbound email routes are defined in
Services
>
Email Services
>
Inbound Routes
.
For an outbound policy, this action enables you to specify an IP or host name that your emails are routed to after they have been scanned. For example, you can route them to a third party for branding.
To define an outbound routing rule select the
Route to
action, and enter the primary and the secondary IP address or host name, as required.
IPv6 IP addresses are not currently supported.
The
Exit
check box is unchecked by default. If you leave the box unchecked, the email is checked against the next policy on your policy list.
Tag Subject
Checked or unchecked
A tag is added to the subject line. You define the text for the tag. Tagging the subject line warns the recipient before they open the email that it may contain unacceptable content.
The
Tag Subject
action is available for inbound emails only.
The
Exit
check box is unchecked by default. If you leave the box unchecked, subsequent polices on your policy list are evaluated.
Tag with Header
Checked or unchecked
A comment is added into the email X-Header to indicate that the email has triggered a policy.
The Tag with Header
action is available for inbound emails only.
The
Exit
check box is unchecked by default. If you leave the box unchecked, the email is checked against the next policy on your policy list.
Compress Attachments
Checked or unchecked
All email attachments of an email are individually converted to .zip files. By individually compressing each attachment, the attachment count and file naming is preserved, while the overall email size is reduced. If the email does not have any attachments, the action has no effect.
The
Exit
check box is unchecked by default. If you leave the box unchecked, the email is checked against the next policy on your policy list.
Allow
Checked
The
Exit
check box is automatically selected and cannot be unchecked. If a policy with this action is triggered for an email, the scanning process stops. The email is not checked against any further policies on your policy list. This action is not logged in any report.
You might want to use this action in combination with a condition based on a sender group, to avoid checking an email that a member of the sender group has sent.
Copy to Administrator
Checked or unchecked
The email is copied to the nominated administrator once scanning is completed. The email is sent to the intended recipients.
The
Exit
check box is unchecked by default. If you leave the box unchecked, the email is checked against the next policy on your policy list.
Log Only
Checked or unchecked
The Email Data Protection detailed report logs an entry when the policy is triggered.
The
Exit
check box is unchecked by default. If you leave the box unchecked, the email is checked against the next policy on your policy list.
Redirect to Administrator
Checked
The email is redirected to a nominated administrator of the service. The email is not sent to the intended recipients.
The
Exit
check box is automatically selected and cannot be unchecked. If a policy with this action is triggered for an email, the scanning process stops. The email is not checked against any further policies on your policy list.
Quarantine
Checked
The email is quarantined. If your organization’s Data Protection service configuration does not include Spam Quarantine, the quarantine option is not available.
The
Exit
check box is automatically selected and cannot be unchecked. If a policy with this action is triggered for an email, the scanning process stops. The email is not checked against any further policies on your policy list.