Modifying records
You can modify a record, provided that no upload of the record is in progress or pending. When you modify a record, you must upload and replicate the record again.
Policies that reference a record's views continue to use that record's existing data until Symantec Messaging Gateway uploads, indexes, and replicates the new data. If you change the name of a record, all conditions that reference views of that record reflect the name change.
In addition, if you modify any mappings, any existing views that a policy condition references remains valid during the update. After the updated record is uploaded and replicated, all previously defined policies remain valid. The new column fields are available to create views.
You cannot delete a named field from a record if it is part of any existing view. This restriction applies whether or not a policy condition references that view. If you attempt to delete such a field, Symantec Messaging Gateway displays an error message at the top of the
Edit Record Resource
page. - To modify records
- In the Control Center, clickContent > Resources > Records.
- Check the box beside the record that you want to modify and clickEdit.You can also click on the name of the record to edit it.
- On theEdit Record Resourcepage, make the desired changes and then clickNext.
- On theEdit Record Resourcepage, underRecord Resource Data Source, clickBrowseto locate the data source file that you want to upload.
- ClickUpload.
- On theRecord Resource Status pageunderProcessing Status, ensure that the status isCompleted.
- UnderReplication Status, clickReplicate Now.
- When replication is successfully completed, clickOK.