Restoring an appliance from a different network configuration
You can restore an appliance from a different network configuration in any of the following circumstances:
- Disaster recovery
- Data center migration
- Hardware upgrade migration
- Physical appliance to virtual appliance migration
- Virtual appliance to physical appliance migration
If you are reconfiguring the Control Center host, delete all logs, configuration, and data. You can delete through the Control Center or the command line interface.
Scanner services are not started by default after a restore operation. If you bypass the site setup wizard and execute the
db-restore
command from the command line interface, Scanner services must be started manually after the restore operation.When the backup is taken from one network configuration and restored on another network configuration, the restore will not be successful, unless the IP addresses of BCC/AIO and additional scanners match the IP addresses taken in the backup.
- To restore an appliance from a different network configuration
- Install and configure the new host.The host role that you chose during configuration must be identical to the role of the backup. For example, if the backup is taken from an all-in-one deployment, the new host role must be Control Center and Scanner.
- Register the new host by importing the license file from the site setup wizard.
- Optionally, complete the site setup wizard.If you complete the site setup wizard, the setup information is overwritten by the restore operation. However, completing the site setup wizard enables you to perform a software update and restore through the Control Center instead of the command line interface. The site setup wizard also lets you create virtual IPs before the restore operation.
- Exit the setup wizard by logging out of the Control Center.
- Ensure that the software version on the new host is the same version present at the time of backup.If the software version is different:
- Update the host through the command line interface.
- Update the host through the Control Center if you have completed the site setup.
- Log on to each scanner host. Add the new Control Center IP address to the list of allowed IPs in the/data/scanner/etc/agentconfig.xmlfile.You can add the list of allowed IPs using theagent-configcommand through the command line interface.
- Execute thedb-restorecommand on the new host through the command line interface.
- Ensure that the MTA and Control Center certificates are valid on the new host.
- If content encryption is enabled, contact a Symantec provisioning representative to provision the new host for content encryption.