Uninstalling existing security software

You can configure and deploy new installation packages to uninstall existing security software before the installation of the
Symantec Endpoint Protection
client. Uninstalling existing security software allows the
Symantec Endpoint Protection
client to run more efficiently. You can remove existing third-party security software or an existing
Symantec Endpoint Protection
client.
You enable the security software removal feature by creating or modifying a custom client installation settings configuration. You then select this custom configuration during deployment.
You can use this feature to uninstall third-party security software. To see which third-party software the client package removes, see: Third-party security software removal in Endpoint Protection 14. Some programs may have special uninstallation routines, or may need to have a self-protection component disabled. See the documentation for the third-party software.
You cannot remove third-party security software with Mac or Linux client packages. You must uninstall third-party security software before you deploy the
Symantec Endpoint Protection
client package.
Changes to the third-party security software removal for version 14.2 means that you cannot enable it for installation packages for earlier versions. For example, you cannot enable third-party security software removal for version 14.0.1 client packages if you create them with and deploy them from
Symantec Endpoint Protection Manager
version 14.2.
In 14 and later, you can also remove existing installations of
Symantec Endpoint Protection
that you cannot uninstall through standard methods, such as Windows Control Panel. This feature appears as a separate option in the client installation settings.
Only the packages you create using the following procedure can remove existing security software.
  1. To configure client packages to uninstall existing security software, in the console, on the
    Admin
    page, click
    Install Packages
    , and then click
    Client Install Settings
    .
  2. Under
    Tasks
    , click
    Add Client Install Settings
    .
    If you have previously created a custom client installation settings configuration, you can modify it under
    Tasks
    , and then click
    Edit Client Install Settings
    . Modifying an existing custom configuration does not modify previously exported install packages.
  3. On the
    Basic Settings
    tab, click one of the following options:
  4. Read the information about the option you chose, and then click
    OK
    .
    You can also modify other options for this configuration. Click
    Help
    for more information about these options.
  5. Click
    OK
    to save the configuration.
  6. To deploy client packages to uninstall existing security software, in the console, on the
    Home
    page, launch the
    Client Deployment Wizard
    .
    Click
    Help > Getting Started Page
    and then under
    Required tasks
    , click
    Install the client software on your computers
    .
    For 12.1.x, in the
    Common Tasks
    menu, click
    Install a client
    .
  7. In the
    Client Deployment Wizard
    , click
    New Package Deployment
    , and then click
    Next
    .
    You can use
    Existing Package Deployment
    to deploy install packages you previously created. However, you must have exported these packages using a custom client installation settings configuration like the one described in the previous procedure.
  8. In
    Select Group and Install Feature Set
    , select a Windows install package. In the
    Install Settings
    drop-down list, select the custom client installation settings configuration that you created or modified in the previous procedure. Click
    Next
    .
  9. Click the deployment method that you want to use, and then click
    Next
    to proceed with and complete your chosen deployment method.