Setting up failover and load balancing

The client computers must be able to connect to a management server at all times to download the security policy and to receive log events. You should set up failover to maintain communication with a Symantec Endpoint Protection Manager when the management server becomes unavailable. Load balancing is used to distribute client management between multiple management servers using a management server list.
The following table lists the tasks that you should perform to set up failover and load balancing.
Process for setting up failover and load balancing
Tasks
Description
Read about failover and load balancing.
You should understand if and when you need to set up management servers for failover and load balancing.
Install additional management servers.
The number of clients for each management server depends on several factors, such as the log sizes.
To calculate how many management servers you need, see:
Add management servers to a management server list.
To set up load balancing, you add multiple management servers to a management server list. You can either use the default management server list or add management servers to a new management server list. A management server list includes the IP addresses or host names of management servers to which clients can connect.
Assign the custom management server list to a group.
After you have created a custom management server list, you must assign the management server list to a group.
If the management server goes offline, or the client and the management server do not communicate, you should also troubleshoot the problem.