Installing a management server for failover or load balancing

Failover configurations are used to maintain communication when clients cannot communicate with a Symantec Endpoint Protection Manager. Load balancing is used to distribute client management between management servers. You can configure failover and load balancing by assigning priorities to management servers in management server lists.
Failover and load balancing installations are supported only when the original
Symantec Endpoint Protection Manager
uses a Microsoft SQL Server database. The SQL Server Native Client files also must be installed on the computer that you use for failover or load balancing.
  1. To install a management server for failover or load balancing:
  2. Install a Symantec Endpoint Protection Manager. See:
  3. In the
    Management Server Configuration Wizard
    panel, check
    Custom Configuration
    , and then click
    Next
    . See:
  4. Select the number of clients you expect the server to manage, and then click
    Next
    .
  5. Check
    Install an additional management server to an existing site
    , and then click
    Next
    .
  6. In the server information panel, accept or change the default values, and then click
    Next
    .
  7. In the
    Microsoft SQL Server Information
    dialog box, click
    OK
    in the message about installing the SQL Server client tools.
  8. Enter the remote server values for the following text boxes:
    Step One
    tells the
    Symantec Endpoint Protection Manager
    where to find the SQL Server on the network, which includes host name, instance name, and port.
    You also pick the authentication type, including Windows Authentication or SQL authentication.
    • Database server
      \
      instance_name
      SQL server port
      Database name
      SQL client folder
      (on the local computer)
      If this text box does not automatically populate with the correct path, the Microsoft SQL Client Utility is not installed or it is not installed correctly.
  9. Step Two
    tells the
    Symantec Endpoint Protection Manager
    how to authenticate to the SQL Server and includes the database name, database user, and database user's password.
    You should have had this information available already for when you installed the first management server for that site.
  10. Click
    Next
    .
  11. Specify and confirm a password for the Symantec Endpoint Protection Manager admin account.
    Optionally, provide an administrator email address.
  12. Click
    Next
    .
  13. At the warning, read the text message, and then click
    OK
    .
  14. In
    Management Server Completed
    panel, click
    Finish
    . See: