Excluding a file or a folder from scans

You add exceptions for files or folders individually. If you want to create exceptions for more than one file, repeat the procedure.
You can configure file or folder exceptions on both Windows and Mac clients and file exceptions on Linux clients.
To exclude a file from scans on Windows clients
  1. On the
    Exceptions Policy
    page, click
    Exceptions
    .
  2. Under
    Exceptions
    , click
    Add > Windows Exceptions > File
    .
  3. In the
    Prefix variable
    drop-down box, select a common folder.
    Select
    [NONE]
    to enter the absolute path and file name.
    When you select a prefix, the exception can be used on different Windows operating systems.
  4. In the
    File
    text box, type the name of the file.
    If you select a prefix variable, the path should be relative to the prefix. If you select
    [NONE]
    , type the full path name.
    Paths must be denoted by using a backward slash.
    The Windows client does not support the use of UNC paths in exceptions. Auto-Protect ignores these exceptions. On-demand scans and scheduled scans, and other protection technologies do not exclude those locations reliably. Instead, you should map UNC locations to a drive in Windows and should create mapped drive letter exceptions for the best performance and reliability.
  5. Under
    Specify the types of scans that will exclude this file
    , select the type of scan (
    Security Risk
    ,
    SONAR
    , or
    Application control
    ).
    You must select at least one type.
  6. For security risk scans, under
    Specify the type of security risk scan
    , select
    Auto-Protect
    ,
    Scheduled and on-demand
    , or
    All Scans
    .
    See the help for information about why you might want to limit the exception to a specific type of security risk scan.
  7. Click
    OK
    .
To exclude a folder from scans on Windows clients
  1. on the
    Exceptions Policy
    page, click
    Exceptions
    .
  2. Under
    Exceptions
    , click
    Add > Windows Exceptions > Folder
    .
  3. In the
    Prefix variable
    drop-down box, select a common folder.
    Select
    [NONE]
    to enter the absolute path and file name.
    When you select a prefix, the exception can be used on different Windows operating systems.
  4. In the
    Folder
    text box, type the name of the folder.
    If you select a prefix variable, the path should be relative to the prefix. If you select
    [NONE]
    , type the full path name.
    Paths must be denoted by using a backward slash.
  5. Under
    Specify the type of scan that excludes this folder
    , select the type of scan (
    Security Risk
    ,
    SONAR
    ,
    Application control
    , or
    All
    ).
    You must select at least one type.
  6. For security risk scans, under
    Specify the type of security risk scan
    , select
    Auto-Protect
    ,
    Scheduled and on-demand
    , or
    All Scans
    .
    See the help for information about why you might want to limit the exception to a specific type of security risk scan.
  7. Click
    OK
    .
To exclude a file or folder from scans on Mac clients
  1. On the
    Exceptions Policy
    page, click
    Exceptions
    .
  2. Under
    Exceptions
    , click
    Add > Mac Exceptions > Security Risk Exceptions for File or Folder
    .
  3. Under
    Security Risk File or Folder Exception
    , in the
    Prefix variable
    drop-down box, select a common folder.
    Select
    [NONE]
    to enter the absolute path and file name.
  4. In the
    File or Folder
    text box, type the name of the file or folder.
    If you select a prefix variable, the path should be relative to the prefix. If you select
    [NONE]
    , type the full path name.
    Folder paths must be denoted by using a forward slash.
  5. Click
    OK
    .
To exclude a folder from scans on Linux clients
  1. On the
    Exceptions Policy
    page, click
    Exceptions
    .
  2. Under
    Exceptions
    , click
    Add > Linux Exceptions
    .
  3. Click
    Folder
    .
  4. In the
    Add Folder Exception
    dialog box, you can choose a prefix variable, type a folder name, and either include subfolders or not.
    As of 14.3 RU1, the option
    Also exclude subfolders
    is not supported in Symantec Agent for Linux and all subdirectories are always excluded from the scans.
    If you select a prefix variable, the path should be relative to the prefix. If you select
    [NONE]
    , type the full path name.
    Folder paths must be denoted by using a forward slash.
  5. Specify the type of security risk scan. Select
    Auto-Protect
    ,
    Scheduled and on-demand
    , or
    All scans
    , and then click
    OK
    .
More information