Managing scans on client computers

Some scans run by default, but you might want to change settings or set up your own scheduled scans. You can also customize scans and change how much protection they provide on your client computers.
Starting in 14, scans access the complete definitions set in the cloud. See:
Modifying scans on client computers
Task
Description
Review the types of scans and default settings
Check your scan settings. You can review the defaults and determine if you want to make changes. See:
Create scheduled scans and run on-demand scans
You use scheduled scans and on-demand scans to supplement the protection that Auto-Protect provides. Auto-Protect provides protection when you read and write files. Scheduled scans and on-demand scans can scan any files that exist on your client computers. They can also protect memory, load points, and other important locations on your client computers.
You can save your scheduled scan settings as a template. The scan templates can save you time when you configure multiple policies. You can use any scan that you save as a template as the basis for a new scan in a different policy.
For managed clients,
Symantec Endpoint Protection
provides a default scheduled scan that scans all files, folders, and locations on the client computers.
For more information, see:
Customize scan settings for your environment
You can customize Auto-Protect settings as well as options in administrator-defined scans. You might want to change scan settings to handle false positive detections, optimize computer or scan performance, or change scan actions or notifications.
For scheduled scans, you can also set options for missed scans, randomized scans, and whether to scan network drives.
For more information, see:
Adjust scans to improve client computer performance
By default,
Symantec Endpoint Protection
provides a high level of security while it minimizes the effect on your client computers' performance. You can change some settings, however, to optimize the computer performance even more. Optimization is important in virtualized environments.
When you adjust settings to optimize client computer performance, you might decrease some security on your client computers.
For more information, see:
Adjust scans to increase protection on your client computers
The default scan settings optimize your client computers' performance while still providing a high level of protection. You can increase the level of protection, however. See:
Manage Download Insight detections
Download Insight inspects files that users try to download through web browsers, text messaging clients, and other portals. Download Insight uses reputation information from Symantec Insight to make decisions about files. See:
Manage SONAR
SONAR is part of Proactive Threat Protection on your client computers. However, SONAR settings are part of a Virus and Spyware Protection policy. See:
Configure exceptions for scans
You can create exceptions for the files and applications that you know are safe.
Symantec Endpoint Protection
also excludes some files and folders automatically.
For more information, see:
Manage files in the Quarantine
You can monitor and delete the files that are quarantined on your client computers.
You can also specify settings for the Quarantine. See:
Allow clients to submit information about detections to Symantec
By default, clients send information about detections to Symantec. You can turn off submissions or choose which types of the information that clients submit.
Symantec recommends that you always allow clients to send submissions. The information helps Symantec address threats. See:
Manage the virus and spyware notifications that appear on client computers
You can decide whether or not notifications appear on client computers for virus and spyware events. See: