Managing the virus and spyware notifications that appear on client computers

You can decide whether or not notifications appear on client computers for virus and spyware events. You can customize messages about detections. See:
Tasks for managing virus and spyware notifications that appear on client computers
Task
Description
Customize a scan detection message
For Windows and Linux client computers, you can configure a detection message for the following types of scans:
  • All types of Auto-Protect
  • Scheduled scans and on-demand scans
    For scheduled scans, you can configure a separate message for each scan.
If a process continually downloads the same security risk to a client computer, Auto-Protect automatically stops sending notifications after three detections. Auto-Protect also stops logging the event. In some situations, however, Auto-Protect does not stop sending notifications and logging events. Auto-Protect continues to send notifications and log events when the action for the detection is
Leave alone (log only)
.
For Mac client computers, you can configure a detection message that applies to all scheduled scans, to on-demand scans, and to Auto-Protect detections. These notification messages appear in the macOS Notification Center. You cannot customize the messages for Mac.
For more information, see:
Change settings for user notifications about Download Insight detections
Applies to Windows client computers only.
You can change the notifications that users receive about Download Insight detections. See:
Change settings for user notifications about SONAR detections
Applies to Windows client computers only.
You can change the notifications that users receive about SONAR detections. See:
Choose whether or not to display the Auto-Protect results dialog
Applies to Windows client computers only.
Applies to Auto-Protect for the file system only. See:
Set up Auto-Protect email notifications
Applies to Windows client computers only.
When Auto-Protect email scans find a risk, Auto-Protect can send email notifications to alert the email sender and any other email address that you specify. You can also insert a warning into the email message.
For Internet Email Auto-Protect, you can also specify that a notification appears about scan progress when Auto-Protect scans an email. Internet Email Auto-Protect is available only to client versions earlier than 14.2 RU1. See:
Allow users to see scan progress and start or stop scans
Applies to Windows client computers only.
You can configure whether or not the scan progress dialog box appears. You can configure whether or not users are allowed to pause or delay scans.
When you let users view scan progress, a link to the scan progress dialog appears in the main pages of the client user interface. A link to reschedule the next scheduled scan also appears. See:
Configure warnings, errors, and prompts
Applies to Windows client computers only.
You can enable or disable several types of alerts that appear on client computers about Virus and Spyware Protection events. See:
Enable or disable pop-up notifications on the Windows 8 style user interface
Applies to clients that run on Windows 8.
You can enable or disable the pop-up notifications that appear in the Windows 8 style user interface for detections and other critical events. See: