Installing Symantec Endpoint Protection clients with Remote Push
Symantec Endpoint Protectionclients with Remote Push
Remote Push pushes the client software to the computers that you specify, either by IP address or by computer names. Once the package copies to the target computer, the package installs automatically. The computer user does not need to begin the installation or to have administrator privileges.
Remote Push comprises the following tasks:
- You select an existing client installation package, create a new installation package, or create a package to update communication settings.
- For new installation packages, you configure and create the installation package.
- You specify the computers on your network to receive a package fromSymantec Endpoint Protection Manager.Remote Push locates either specific computers for which you provide an IP number or range, or all computers that are visible by browsing the network.To push the client installation package to Mac clients in theBrowse Networktab, you must install the Bonjour service on theSymantec Endpoint Protection Managerserver. See the following article:The Bonjour service does not support IPv6 networking. Macs that only have IPv6 networking enabled cannot display inBrowse Network.IPv6 networking is supported as of 14.2.
- Symantec Endpoint Protection Managerpushes the client software to the specified computers.The installation automatically begins on the computers once the package successfully copies to the target computer.
You cannot install the Linux client with Remote Push.
- To installSymantec Endpoint Protectionclients with Remote Push
- In the console, launch theClient Deployment Wizard.ClickHelp > Getting Started Pageand then underRequired tasks, clickInstall the client software on your computers.For 12.1.x, in theCommon Tasksmenu, clickInstall a client.
- In theClient Deployment Wizard, do one of the following tasks:
- ClickNew Package Deploymentto create a new installation package, and then clickNext.
- ClickExisting Package Deploymentto use a package that was previously created, and then clickBrowseto locate the package to install.The Client Deployment Wizard uploads the package and directs you to theComputer Selectionpanel (step 5).
- UnderCommunication Update Package Deployment, choose whether to update Windows or Mac client communication settings on the computers that already have theSymantec Endpoint Protectionclient installed. Follow the on-screen instructions, and then go to step 4.Use this option to convert an unmanaged client to a managed client.
- For a new package, in theSelect Group and Install Feature Setspanel, make selections from the available options, which vary depending on the installation package type. ClickNext.To uninstall existing security software on the Windows client, you must configure custom Client Install Settings before you launch the Client Deployment Wizard. You can also use an existing client install package that is configured to enable this function.
- ClickRemote Push, and then clickNext.
- In theComputer Selectionpanel, locate the computers to receive the software using one of the following methods:
You can set a timeout value to constrain the amount of time that the server applies to a search.
- To browse the network for computers, clickBrowse Network.
- To find computers by IP address or computer name, clickSearch Network, and then clickFind Computers.
- Click> >to add the computers to the list, and authenticate with the domain or workgroup if the wizard prompts you.The remote push installation requires elevated privileges. If the client computer is part of an Active Directory domain, you should use a domain administrator account.
- ClickNext, and then clickSendto push the client software to the selected computers.Once theDeployment Summarypanel indicates a successful deployment, the installation starts automatically on the client computers.The installation takes several minutes to complete.
- ClickNext, and then clickFinish.
- Confirm the status of the installed clients on theClientspage.For newSymantec Endpoint Protectioninstallations, the client computers may not appear withinSymantec Endpoint Protection Manageruntil after they restart, either automatically or by action you or the user takes.
After you remotely install the client installation package to Mac clients, you must verify on the client computer that the kernel extension is authorized. Kernel extension authorization is required for
Symantec Endpoint Protectionto fully function, and Remote Push does not prompt you to authorize if authorization is needed. On the Mac, check the
Security & Privacysystem preference, and click