Installing
Symantec Endpoint Protection
clients with Remote Push

Remote Push pushes the client software to the computers that you specify, either by IP address or by computer names. Once the package copies to the target computer, the package installs automatically. The computer user does not need to begin the installation or to have administrator privileges.
Remote Push comprises the following tasks:
  • You select an existing client installation package, create a new installation package, or create a package to update communication settings.
  • For new installation packages, you configure and create the installation package.
  • You specify the computers on your network to receive a package from
    Symantec Endpoint Protection Manager
    .
    Remote Push locates either specific computers for which you provide an IP number or range, or all computers that are visible by browsing the network.
    To push the client installation package to Mac clients in the
    Browse Network
    tab, you must install the Bonjour service on the
    Symantec Endpoint Protection Manager
    server. See the following article:
    The Bonjour service does not support IPv6 networking. Macs that only have IPv6 networking enabled cannot display in
    Browse Network
    .
    IPv6 networking is supported as of 14.2.
  • Symantec Endpoint Protection Manager
    pushes the client software to the specified computers.
    The installation automatically begins on the computers once the package successfully copies to the target computer.
You cannot install the Linux client with Remote Push.
  1. To install
    Symantec Endpoint Protection
    clients with Remote Push
  2. In the console, launch the
    Client Deployment Wizard
    .
    Click
    Help > Getting Started Page
    and then under
    Required tasks
    , click
    Install the client software on your computers
    .
    For 12.1.x, in the
    Common Tasks
    menu, click
    Install a client
    .
  3. In the
    Client Deployment Wizard
    , do one of the following tasks:
    • Click
      New Package Deployment
      to create a new installation package, and then click
      Next
      .
    • Click
      Existing Package Deployment
      to use a package that was previously created, and then click
      Browse
      to locate the package to install.
      The Client Deployment Wizard uploads the package and directs you to the
      Computer Selection
      panel (step 5).
    • Under
      Communication Update Package Deployment
      , choose whether to update Windows or Mac client communication settings on the computers that already have the
      Symantec Endpoint Protection
      client installed. Follow the on-screen instructions, and then go to step 4.
      Use this option to convert an unmanaged client to a managed client.
  4. For a new package, in the
    Select Group and Install Feature Sets
    panel, make selections from the available options, which vary depending on the installation package type. Click
    Next
    .
    To uninstall existing security software on the Windows client, you must configure custom Client Install Settings before you launch the Client Deployment Wizard. You can also use an existing client install package that is configured to enable this function.
  5. Click
    Remote Push
    , and then click
    Next
    .
  6. In the
    Computer Selection
    panel, locate the computers to receive the software using one of the following methods:
    • To browse the network for computers, click
      Browse Network
      .
    • To find computers by IP address or computer name, click
      Search Network
      , and then click
      Find Computers
      .
    You can set a timeout value to constrain the amount of time that the server applies to a search.
  7. Click
    > >
    to add the computers to the list, and authenticate with the domain or workgroup if the wizard prompts you.
    The remote push installation requires elevated privileges. If the client computer is part of an Active Directory domain, you should use a domain administrator account.
  8. Click
    Next
    , and then click
    Send
    to push the client software to the selected computers.
    Once the
    Deployment Summary
    panel indicates a successful deployment, the installation starts automatically on the client computers.
    The installation takes several minutes to complete.
  9. Click
    Next
    , and then click
    Finish
    .
  10. Confirm the status of the installed clients on the
    Clients
    page.
    For new
    Symantec Endpoint Protection
    installations, the client computers may not appear within
    Symantec Endpoint Protection Manager
    until after they restart, either automatically or by action you or the user takes.
After you remotely install the client installation package to Mac clients, you must verify on the client computer that the kernel extension is authorized. Kernel extension authorization is required for
Symantec Endpoint Protection
to fully function, and Remote Push does not prompt you to authorize if authorization is needed. On the Mac, check the
Security & Privacy
system preference, and click
Allow
.