Installing
Symantec Endpoint Protection
clients with Web Link and Email

The Web Link and Email option creates the installation package and the URL for the installation package. The users receive the URL in an email to download the package and install the
Symantec Endpoint Protection
client. Users must have administrator privileges to install the package.
Web Link and Email comprises the following tasks:
  • You select, configure, and then create the client installation package.
    You choose from the options that appear for the configuration of Windows, Mac, and Linux client installation packages. All client installation packages are stored on the computer that runs
    Symantec Endpoint Protection Manager
    .
  • Email from
    Symantec Endpoint Protection Manager
    notifies the computer users that they can download the client installation package.
    You provide a list of users to receive an email message, which contains instructions to download and install the client installation package. Users follow the instructions to install the client software.
The Mac and the Linux client install packages automatically export a
.zip
archive file format. To correctly preserve the file permissions, you should expand the archive file with a native archive program, such as the Mac
Archive Utility
or the
ditto
command. You cannot use the Mac
unzip
command, a third-party application, or any Windows application to expand the files for these operating systems.
Before you use Web Link and Email, make sure that you correctly configure the connection from the management server to the mail server. See:
  1. To install
    Symantec Endpoint Protection
    clients with Web Link and Email
  2. In the console, launch the
    Client Deployment Wizard
    .
    Click
    Help > Getting Started Page
    and then under
    Required tasks
    , click
    Install the client software on your computers
    .
  3. In the
    Client Deployment Wizard
    , click
    New Package Deployment
    , and then click
    Next
    . Web Link and Email only sends a new installation package.
  4. Make selections from the available options, which vary depending on the installation package type, and then click
    Next
    .
    To uninstall existing security software on the Windows client, you must configure custom Client Install Settings before launching the Client Deployment Wizard. See:
    For more information, see:
  5. Click
    Web Link and Email
    , and then click
    Next
    .
  6. In the
    Email Recipients and Message
    panel, specify the email recipients and the subject.
    To specify multiple email recipients, type a comma after each email address. A management console system administrator automatically receives a copy of the message.
    You can accept the default email subject and body, or edit the text. You can also copy the URL and post it to a convenient and secure online location, like an intranet page.
  7. To create the package and deliver the link by email, click
    Next
    , and then click
    Finish
    .
  8. Confirm that the computer users received the email message and installed the client software.
    Client computers may not appear within
    Symantec Endpoint Protection Manager
    until after they restart, either automatically or by action you or the user takes. Mac clients automatically prompt a restart when installation completes. Linux clients do not require a restart. See: