Updating clients in low-bandwidth environments

What is low-bandwidth mode?
In 14.1 and later, the low-bandwidth mode is an option for those environments that meet at least one of the following criteria:
  • Require infrequent virus and spyware, SONAR, and IPS content updates
  • Have low connectivity to the cloud
Low-bandwidth clients receive updates infrequently. Symantec updates low-bandwidth content once a week. In low-bandwidth mode, you can use the aggressive mode policy to tune the security on your endpoints even more. See:
You must be enrolled in the cloud console to use the low bandwidth option. Low bandwidth is off by default.
After you enable the low-bandwidth mode, you can see its status in the
Clients
tab in the
Default
view and the
Protection Technology
view. You can also generate reports based on low-bandwidth content distribution. See:
Enable the low-bandwidth mode from the cloud
You enable or disable low-bandwidth mode in the cloud console's System Policy.
  1. In the Symantec Endpoint Security console, go to
    Endpoint
    >
    Policies
    >
    Default System Policy (14)
    . You must have a trial version or purchased version of the product.
  2. Turn on
    Run in low Bandwidth Mode
    .
  3. Click
    Save Policy
    .
Download low-bandwidth content to
Symantec Endpoint Protection Manager
Advanced Machine Learning content is downloaded and enabled by default. You can use the following procedures to verify that they are enabled.
To download low-bandwidth content to
Symantec Endpoint Protection Manager
  1. In the
    Symantec Endpoint Protection Manager
    console, click
    Admin > Local Site > Edit Site Properties
    .
  2. Click to select the
    LiveUpdate
    tab, then click
    Change Selection
    next to
    Content Types to Download
    .
  3. Make sure the box next to
    Advanced Machine Learning
    is checked.
  4. Click
    OK > OK
    to save the changes.
To include low-bandwidth content in LiveUpdate Content Policy
In the
Symantec Endpoint Protection Manager
console, go to
Policies > LiveUpdate
, and then edit the policy that is assigned to the group that contains the low-bandwidth-enabled clients.
  1. Click
    LiveUpdate Content
    , then double-click
    LiveUpdate Content Policy
    .
  2. Under
    Windows Settings
    , click
    Security Definitions
    .
  3. In the cloud console, click
    Devices
    , and then add a child group under
    My Company
    .
  4. Ensure that the
    Advanced Machine Learning
    box is checked.
  5. Click
    OK
    to save the changes.
Creating a group for low-bandwidth clients
  1. In the cloud console, click
    Devices
    , and then add a child group under
    My Company
    .
    If you cannot add a child group, enable
    Manage Devices
    in the cloud console (
    Settings >
    Symantec Endpoint Protection Manager
    Enrollment
    ). Otherwise, add the group in
    Symantec Endpoint Protection Manager
    . If you use Active Directory synchronization, add the group through Active Directory.
  2. Apply the System Policy to this group that you previously configured for Low Bandwidth. On the device group, click
    Apply Policy
    , add the System Policy, and then click
    Submit
    .
  3. In the
    Symantec Endpoint Protection Manager
    console, ensure that the LiveUpdate Content Policy that you previously configured applies to the group you created. Policy inheritance that you enable or disable in
    Symantec Endpoint Protection Manager
    applies only to
    Symantec Endpoint Protection Manager
    policies, and not to cloud console device policies.
    You may need to allow some time for the group to sync from the cloud console.
Running reports on the clients that run in low-bandwidth mode
You can run a report to list the clients that receive low-bandwidth content.
  1. In the
    Symantec Endpoint Protection Manager
    console, click
    Reports > Quick Reports
    , and then make the following selections:
    • Report type:
      Computer Status
    • Select a report:
      Low Bandwidth Content Distribution
  2. Select a time range:
    Additional Settings for more options
    .
  3. Click
    Create Report
    .