Configuring the LiveUpdate download schedule to client computers

The LiveUpdate client schedule settings are defined in the LiveUpdate Settings policy. These settings apply to LiveUpdate sessions that get the latest updates from either a Symantec LiveUpdate server or an internal LiveUpdate server. See:
To save bandwidth, you can let your clients run scheduled LiveUpdate sessions only if either of the following conditions is met:
  • Virus and spyware definitions on a client computer are more than 2 days old.
  • A client computer is disconnected from
    Symantec Endpoint Protection Manager
    for more than 8 hours.
To make sure that any client computers that connect to your network infrequently get the latest updates, let these computers get updates from a Symantec LiveUpdate server. These servers are public, and the client therefore does not depend on a connection to your network to get updates.
  1. To configure the LiveUpdate download schedule to client computers
  2. Option 1:
    To configure the schedule for LiveUpdate downloads to Windows client computers, click
    Policies
    and then click
    LiveUpdate
    .
  3. On the
    LiveUpdate Settings
    tab, right-click the policy that you want, and then click
    Edit
    .
  4. Under
    Windows Settings
    , click
    Schedule
    .
  5. Make sure that
    Enable LiveUpdate Scheduling
    is checked. This option is enabled by default.
  6. Specify the frequency.
    If you select
    Daily
    , also set the time of day to run. If you select
    Weekly
    , also set the time of day to run and the day of the week to run.
  7. If you select any frequency other than
    Continuously
    , specify the
    Retry Window
    .
    The
    Retry Window
    is the number of hours or days that the client computer tries to run LiveUpdate if the scheduled LiveUpdate fails for some reason.
  8. Set any additional options, if required. Symantec recommends that you keep the default values for running LiveUpdate if the definitions are out of date, or if the client has not connected recently to the management server.
  9. Option 2:
    To configure the schedule for LiveUpdate downloads to Mac client computers, click
    Policies
    and then click
    LiveUpdate
    .
  10. On the
    LiveUpdate Settings Policy
    tab, right-click the policy that you want, and then click
    Edit
    .
  11. Under
    Mac Settings
    , click
    Schedule
    .
  12. Specify the frequency.
    If you select
    Daily
    , also set the time of day to run. If you select
    Weekly
    , also set the time of day to run and the day of the week to run.
  13. Click
    OK
    when finished.
  14. Option 3:
    To configure the schedule for LiveUpdate downloads to Linux client computers, on the
    LiveUpdate Settings Policy
    tab, right-click the policy that you want, and then click
    Edit
    .
  15. Under
    Linux Settings
    , click
    Schedule
    .
  16. Check
    Enable LiveUpdate Scheduling
    . This option is enabled by default.
    You should not uncheck this box. If you disable
    LiveUpdate Scheduling
    , Linux clients do not get the latest updates.
  17. Specify the frequency.
    If you select
    Daily
    , also set the time of day to run. If you select
    Weekly
    , also set the time of day to run and the day of the week to run.
  18. If you select any frequency other than
    Continuously
    , specify the
    Retry Window
    .
    The
    Retry Window
    is the number of hours or days that the client computer tries to run LiveUpdate if the scheduled LiveUpdate fails.
    You can also randomize content downloads.
  19. Click
    OK
    .