Checking that
Symantec Endpoint Protection Manager
has the latest content

LiveUpdate downloads definitions and other content to
Symantec Endpoint Protection Manager
on a schedule. However, you can download content at any time if
Symantec Endpoint Protection Manager
does not have the latest version.
Symantec Endpoint Protection Manager
then provides this content to the client computers through the default LiveUpdate policy.
  1. To check that
    Symantec Endpoint Protection Manager
    has the latest content
  2. In the console, click
    Home
    .
  3. In the Endpoint Status group box, under
    Windows Definitions
    , compare the dates for
    Latest on Manager
    and
    Latest from Symantec
    .
  4. If the dates do not match, click
    Admin
    >
    Servers
    >
    Local Site (My Site)
    .
  5. Under
    Tasks
    , click
    Download LiveUpdate content
    >
    Download
    .
If you are unable to update content on
Symantec Endpoint Protection Manager
through LiveUpdate, you can download a .jdb file from Symantec Security Response.
Symantec Endpoint Protection Manager
processes the contents of these files and makes them available for clients to download. See:
Checking when content was downloaded from LiveUpdate to
Symantec Endpoint Protection Manager
You can determine the date and time when content was last updated on
Symantec Endpoint Protection Manager
from LiveUpdate.
To check which content was downloaded from LiveUpdate to
Symantec Endpoint Protection Manager
  1. In the console, click
    Admin
    .
  2. On the
    Admin
    page, under
    Tasks
    , click
    Servers
    and select the site.
  3. Do either one of the following tasks:
    • To check the status of the download, click
      Show the LiveUpdate Status
      .
    • To check the version of the current content that the
      Symantec Endpoint Protection Manager
      is using, click
      Show the LiveUpdate Status
      .
  4. Click
    Close
    .
More information