Internationalization requirements

Certain restrictions apply when you install
Symantec Endpoint Protection Manager
in a non-English or mixed-language environment.
Internationalization requirements
Component
Requirements
Computer names, server names, and workgroup names
Non-English characters are supported with the following limitations:
  • Network audit may not work for a host or user that uses a double-byte character set or a high-ASCII character set.
  • Double-byte character set names or high-ASCII character set names may not appear properly on the
    Symantec Endpoint Protection Manager
    console or on the client user interface.
  • A long double-byte or high-ASCII character set host name cannot be longer than what NetBIOS allows. If the host name is longer than what NetBIOS allows, the Home, Monitors, and Reports pages do not appear on the
    Symantec Endpoint Protection Manager
    console.
English characters
English characters are required in the following situations:
  • Deploy a client package to a remote computer.
  • Define the server data folder in the Management Server Configuration Wizard.
  • Define the installation path for
    Symantec Endpoint Protection Manager
    .
  • Define the credentials when you deploy the client to a remote computer.
  • Define a group name.
    You can create a client package for a group name that contains non-English characters. You might not be able to deploy the client package using the Push Deployment Wizard when the group name contains non-English characters, however.
  • Push non-English characters to the client computers.
    Some non-English characters that are generated on the server side may not appear properly on the client user interface.
    For example, a double-byte character set location name does not appear properly on non-double-byte character set named client computers.
User Information client computer dialog box
Do not use double-byte or high-ASCII characters when you provide feedback in the
User Information
client computer dialog box after you install the exported package.
License Activation wizard
Do not use double-byte characters in the following fields:
  • First name
  • Last name
  • Company name
  • City
  • State/province