Using a browser to test the connectivity to
Symantec Endpoint Protection Manager
on the
Symantec Endpoint Protection
client

You can use a web browser on the client computer to test the connectivity between the management server and the client. This method helps determine whether the problem is with the connection or network, or with the client itself.
You can also check the connection between the management server and the client computer by using the following methods:
  1. To use a browser to test the connectivity to
    Symantec Endpoint Protection Manager
    on the
    Symantec Endpoint Protection
    client
  2. On the client computer, open a web browser, such as Internet Explorer.
  3. In the browser command line, type the following command:
    http://
    SEPMServer
    :8014/secars/secars.dll?hello,secars
    where
    SEPMServer
    is the management server's DNS name, NetBIOS name, or IP address.
    IP address includes IPv4 and IPv6. You must enclose the IPv6 address with square brackets:
    http://[
    SEPMServer
    ]:
    port number
  4. When the webpage appears, look for one of the following results: