Increasing
Symantec Endpoint Protection Manager
available disk space before an upgrade

The
Symantec Endpoint Protection Manager
installation requires a minimum amount of available disk space. Make sure that any current servers or new hardware meet the minimum hardware requirements. However, additional available disk space may be needed during an upgrade to allow for the creation of temporary files.
Make a backup of the database before making configuration changes.
Tasks to increase disk space on the management server
Task
Description
Change the LiveUpdate settings to reduce space requirements
  1. Go to
    Admin > Servers
    and right-click
    Local Site
    . Select
    Edit Site Properties.
  2. On the
    LiveUpdate
    tab, reduce the number of content revisions to keep. For an upgrade, you can lower the setting to 10. Allow time for
    Symantec Endpoint Protection Manager
    to purge the extra revisions. However,  for version 12.1.5 and later, the reduction of revision numbers may trigger full update downloads from the clients that check in. An increase in these full update requests may negatively affect network performance.
    The default values and recommended values for content storage have also changed as of version 12.1.5. To upgrade, however, you need to work with the values that are appropriate for the version from which you upgrade.
    Returning the revision setting to its previous value after the upgrade completes is not necessary. Improvements to the way
    Symantec Endpoint Protection Manager
    stores and manages content means that a larger number of revisions takes up less disk space than in earlier versions.
Make sure that unused virus definitions are deleted from the
Symantec Endpoint Protection Manager
database
  1. Go to
    Admin > Servers
    , right-click the database server, and then select
    Edit Database Properties
    .
    The database name is
    SQLEXPRESSSYMC
    (14.3 RU1 and later) or
    localhost
    (143 MPx and earlier). For a Microsoft SQL Server database, the database server name varies based on the location of your database.
  2. On the
    Log Settings
    tab, under
    Risk Log Settings
    , make sure that
    Delete unused virus definitions
    is checked.
Relocate or remove co-existing programs and files
  • If other programs are installed on the same computer with
    Symantec Endpoint Protection Manager
    , consider relocating them to another server. You can remove unused programs.
  • If storage-intensive programs are installed on the same computer with
    Symantec Endpoint Protection Manager
    , consider dedicating a computer to support only
    Symantec Endpoint Protection Manager
    .
  • Remove temporary
    Symantec Endpoint Protection Manager
    files.
Defragment the hard drive after removing programs and files.
Use an external database
If the
Symantec Endpoint Protection
database resides on the same computer with
Symantec Endpoint Protection Manager
, consider installing a Microsoft SQL Server database on another computer. Significant disk space is saved and in most cases, performance is improved.
Make sure that the client computers also have enough disk space before an upgrade. Check the system requirements and as needed, remove unnecessary programs and files, and then defragment the client computer hard drive.