Device Integrity Computer Status report
Device Integrity helps you maintain the client's health. Use the fields in this report to help troubleshoot the issues on these devices and to configure the policies that ensure proper operation of the client.
The operating system that runs on the device, which can be Windows, Mac, or Linux.
Use this field to find the cloud-managed devices on which you need to take action.
The statuses from the most secure to the least secure are:
For more information, see:
Unknown: Devices that the
Symantec Endpoint Protection Managermanages.
You can filter the devices based on their status on the
Symantec Endpoint Protection
No other values appear.)
Displays the build number of the client software. Use this option to find which devices have an older version of the software installed. Use the client upgrade settings in the System policy to configure LiveUpdate to automatically upgrade the client software. See:
The name of the device group. All devices in one group get the same policy and security settings. See:
Sign-on username on the device. If you find a high number of threats from certain users, they may need a higher level of security.
The client installation package downloads the engines and definitions (called content) for each technology automatically using a LiveUpdate server.
Use the following statuses to troubleshoot any issues initially installing each technology on to the device:
You cannot configure which technologies are installed. But you can enable or disable the default policy for a particular group.
Device Creation Time
The date and time that a managed device was enrolled in the cloud console. Use this field to find out if the client package was properly enrolled. If this field is empty, either one of the following scenarios may have happened:
Use these fields to provide information to Symantec Support to help troubleshoot an issue.
Derived from the
Computer descriptionfield on the device's
Use these columns to see whether the CPU information or lack of memory or disk space on the device can cause the client installation package from being installed.
Values are: True/False for Yes/No. Clients can sometimes run slower on a virtual machine.
Operating System Language
Operating System Version
Displays the language and the build number of the operating system that runs on the device.
Antimalware Content Version
Antimalware Content Sequence No.
Displays the format of the virus definitions for the Antimalware policy:
To stay secure, the devices should be running the most recent version of the product and have the most up-to-date security content. Use the following page to compare the latest revision with what is on your device:
Use these fields to determine whether the Antimalware scans functions properly on the device.
Never: implies that the device was never scanned.
Time Zone Offset
Displays the client's time using the UTF offset. The UTC offset is the difference in hours and minutes from the Coordinated Universal Time (UTC) for a particular place and date. For example, UTC-8:00, UTC+5:30. GMT is a time zone and UTC is a time standard. Use the offset to help you pinpoint the time that an event occurred on the client