Setting up a Hierarchical Relationship Between Two Notification Server Computers

You can set up a hierarchical relationship (either Parent of or Child of) between your Notification Server computer and a remote Notification Server computer. You need to specify the name, URL (which should include any non-default port configurations or HTTPS), and access details of the remote Notification Server computer. You also need to provide the access details of your local Notification Server computer. By default, the hierarchy replication schedule staggers the replication between each pair of Notification Server computers. You can change the replication schedule to suit your requirements, but you should ensure that replication staggering is maintained.
Both Notification Server computers must have a package server available within their respective sites. The package server is required for performance reasons. You cannot create a hierarchical relationship between two Notification Server computers if either one does not have a package server available.
Notification Server application credentials should be stable and not be changed regularly like some user account passwords. If the Notification Server computer application account password becomes invalid, a message is displayed in the console. The message prompts you to use the AexConfig command-line tool to make the necessary updates.
This task is a step in the process for implementing Notification Server hierarchy.
  1. To set up a hierarchical relationship between two Notification Server computers
  2. In the Symantec Management Console, on the
    Settings
    menu, click
    Notification Server Management > Hierarchy
    .
  3. On the
    Hierarchy Management
    page, on the
    Topology
    tab, right-click your Notification Server, and then click the appropriate option:
    • Add > Parent
    • Add > Child
  4. In the
    Add Hierarchy Node Wizard
    , on the
    Notification Server
    page, enter the name, URL, and access credentials of the remote Notification Server computer.
    The access credentials must be a Symantec Administrator account or equivalent account on the remote Notification Server computer.
  5. Click
    Advanced
    .
  6. In the
    Return Credential Setting
    dialog box, specify the Symantec Administrator (or equivalent) account that the remote Notification Server computer uses to communicate with the local Notification Server computer, and then click
    OK
    .
  7. In the
    Add Hierarchy Node Wizard
    , click
    Next
    .
  8. On the
    Replication Schedules
    page, set up the differential and the complete replication schedules, and enable those that you want to use on the Notification Server computer, and then click
    Next
    .
    By default, only the differential replication schedule is enabled. Complete replication is rarely used because it puts a heavy load on the Notification Server computer, but you can enable it when necessary. You should schedule the replication at the times that do not clash with replication schedules on other Notification Server computers in the hierarchy.
  9. On the
    Confirm Settings
    page, verify that the settings are correct, and then click
    Finish
    .
    The local Notification Server computer uses the specified information to locate and verify the remote Notification Server computer and set up the appropriate hierarchical relationship with it.
    If the remote Notification Server computer does not have a package server available within its site, the verification fails and the hierarchical relationship cannot be established.