Software Update Plug-in User Interface

When the software update plug-in is installed on a managed computer, a
Software Updates
tab appears in the Symantec Management Agent. From this tab, users can view the software updates that are applicable to their computer. They can view the status of all received software updates: those that have been scheduled to be installed and those that have been recently installed.
Items in the software update plug-in user interface
Item
Description
Schedules
This pane lists all scheduled activities for the software update plug-in.
Show Updates
By checking or unchecking boxes, you can choose to show or hide software updates with the status listed next to each box.
For example, uncheck
Not Currently Applicable
to hide any software updates not applicable to the managed computer.
Tasks
Click
Start Software Update Cycle
to manually start the installation of software updates rather than wait for scheduled times.
This option is available only if
Allow user to run
is checked on the
Default Software Update Plug-in Policy
page.
Software updates for this computer
Displays the software updates that are applicable to this computer.
Icons in the
Status
column
  • A red error icon indicates that the maximum application retries for a failed software update have been exceeded.
  • A yellow warning icon indicates that the software update has failed to be applied at least once, but has not exceeded the maximum application retries. It is reapplied.
  • The green tick icon indicates that the Applicable rule is TRUE and the IsInstalled rule indicates that the update was installed.
  • A clock icon indicates that the Applicable rule is true and the IsInstalled rule is FALSE. The software update is scheduled for installation.
  • An information icon indicates that the Applicable rule has evaluated false. This means that the software update does not apply to this computer. You can also configure the agent not to display the software updates that do not apply by clearing the
    Not Currently Applicable
    check box in the
    Show Updates
    pane.
  • A user icon indicates that a user installed the update.
  • A download icon indicates that the plug-in is downloading or attempting to download a software update package.
  • A superseded icon indicates that the update was superseded by a later update and will not be installed.
Text labels in the
Status
column
  • Undefined
  • Invalid package
    – The package is unavailable on the client computer.
  • Ready
    – The update is ready to be installed.
  • Downloading
  • Pending
    – Waiting for the maintenance window to open.
  • Retrying Download
    – An attempt to download the package has failed and the agent is trying to download the package again.
  • Download required
    – The update package needs to be downloaded to the agent.
  • Applicable
    – The software update can be applied to this client computer.
  • Installed
    – The update has been installed.
  • Installed by User
    – The software update has already been installed by a user before the Software Update policy has arrived to the computer.
  • Failed
    – The maximum application retries for a failed software update has been exceeded.
  • Rescheduled
    – The update has been scheduled for another time.
  • Not applicable
    – The software update does not apply to this client computer.
  • Failed(rescheduled)
    – The software update has failed to be applied at least once but has not exceeded the maximum application retries. It will be reapplied.
  • Scheduled
    – The software update is scheduled for installation.
  • Superseded
    – The installation was superseded by another update.
  • Installation in Progress
    – The update is currently being installed.
  • Verification
    – The update is installed, but the assessment scan has not been run yet to verify this.
  • Reboot pending
    – The update requires computer restart to finish the deployment of new files.
  • Installed with errors
    – The update has installed new files, but returns non-success code during the deployment.
Bulletin Name
The name of the bulletin containing the software update.
Software Update Name
The name of the individual software update.
Last Applied
The date and time of the last applied download. The last install time is displayed only if the software update plug-in installs the software update. If the software update is already installed (another source installed the software update) when the software update plug-in goes to install it the first time, this field displays “Never”.
Schedule
Time of schedule means that this software update has been scheduled to be installed. Not scheduled means that this software update has not been scheduled to be installed.