Adding or Removing Permissions for Groups
In ServiceDesk, a group’s permissions determine the permissions control the permissions that are granted to individual ServiceDesk users. When you assign permissions for a group, each user that is a member of that group is granted those permissions.
An administrator or other user who has the appropriate permissions can add or remove the permissions that are associated with a group.
- To add or remove permissions from a group
- In the Process Manager portal, clickAdmin > Users > Accounts > List Groups.
- On theList Groupspage, underAll Groups, select the group that you want to add or remove the permissions.
- In the right pane, at the right of the group’s title bar, click theActionssymbol (orange lightning), and then clickPermissions.
- In thePermissions For Groupdialog box, take any of the following actions:
- Select the check box for each permission to assign to this group
- Uncheck the checkbox for each permission to remove from this group.
- ClickSelect Allto add all available permissions to a group.
- ClickUnselect Allto remove all permissions from a group.
- ClickSave.