Editing the Process Manager Portal Master Settings

The Process Manager portal master settings determine the behavior of the ServiceDesk application software and portal.
Although default master settings are established during the installation of the ServiceDesk application software, you can edit them to customize them for your organization.
Do not change the settings for URLs or disable check boxes without fully understanding the ramifications. Few organizations need to change that type of information.
  1. To edit the Process Manager portal master settings
  2. In the Process Manager portal, click
    Admin > Portal > Master Settings
    .
  3. On the
    Process Manager Settings
    page, expand the section that contains the settings that you want to edit.
  4. Change the settings as necessary.
  5. Continue to expand and edit additional sections as needed.
  6. When you finish reviewing and editing the settings, at the lower right of the page, click
    Save
    .