Installing ServiceDesk

The installation of ServiceDesk requires that you follow a specific process. The process that you follow depends on your situation.
Scenarios for installing ServiceDesk
Scenario
Description
New installation of ServiceDesk
  • You plan install ServiceDesk along with a supported instance of the Symantec Management Platform.
  • You do not have ServiceDesk or any instance of the Symantec Management Platform installed in your environment.
New installation of ServiceDesk in an environment with an existing supported instance of the Symantec Management Platform
  • You plan to install ServiceDesk.
  • You have already implemented an instance of the Symantec Management Platform in your environment.