Resolving Duplicate Software Resources
Duplicate software resources occur when two software resources represent the same software but have different identifiers. When you resolve duplicate software resources, both of their unique identifiers are associated with one software resource and the other software resource is deleted. If the duplicate software resource contains any information that is not in the original one, you can merge the data before the duplicate is deleted.
Each software resource in the Software Catalog has a unique identifier. Two software resources can represent the same software but have different identifiers. Such duplicate software resources can occur when the same software is added to the Software Catalog by different methods. For example, you import a package to create a software resource for Adobe Reader 9 from Adobe. Then a Software Discovery finds an incidence of Adobe Reader 9 from Adobe Systems on a client computer. You know that the two software resources are the same but because they have different company names, they have different identifiers.
Review the Software Catalog periodically to look for duplicate software resources. Look for the software resources that have identical or similar names or company names. For example, Microsoft Office 2008 professional and Office 2008 Professional. When you find duplicates, you can resolve the duplication.
- To resolve duplicate software resources
- In theSymantec Management Console, on theManagemenu, clickSoftware.
- In the left pane, clickFavorites > Discovered Unreviewed Software, right-click the software resource that is a duplicate of another one and clickActions > Resolve Duplicate Software Resources.
- In theResolve Duplicate Software Resourcesdialog box, specify how to resolve the duplication, select the software resources to merge or associate, and clickOK.
- If you selected the option to merge the software resources, complete the series ofMerge Software Resourcespages that appear. ClickNextto advance to each page.These pages let you define the information that is copied from the duplicate software resource to the original one.
- When you complete theMerge Software Resourcespages, clickMerge Software.You can complete the merge process at any point as you step through the pages. For example, if you want to merge the packages only, you can complete the merge process after you complete thePackages to includepage.