Configuring Ownership Settings
Multiple users, departments and cost centers can partly own the same configuration item. CMDB Solution lets you assign ownership percentage to a configuration item so that you can define the percentage that each of the multiple users, departments or cost centers owns. To allow a configuration item to have multiple owners you must configure ownership settings.
Ownership Settings
The following table describes the options for ownership settings:
Option | Description |
|---|---|
Ownership Style | Lets you choose whether an asset can have multiple owners. Once you set multiple ownership, you can no longer go back to a single association. If you set multiple ownership with warning, a warning appears when you assign ownership to an asset that already has an owner. |
Ownership Rule | Lets you specify what type of owners (users or departments) have precedence in the event of a conflict of ownership. |
This task is a step in the process for managing configuration items.
- To configure ownership settings
- In the Symantec Management Console, on theSettingsmenu, clickAll Settings.
- In the left pane, expandService and Asset Management > CMDB Solution, and then clickOwnership Settings.
- To allow a configuration item to have multiple owners, in the right pane, underOwnership Style, in the drop-down list, click one of the following options:
- MultipleOnce you set multiple ownership, you can no longer go back to single association.
- Multiple With WarningOnce you set multiple with warning ownership, you receive a notification when you assign ownership to a currently owned asset.
- To specify what type of owners to keep in the event of a conflict of ownership, in the right pane, underOwnership Rule, in the drop-down list, click one of the following options:
- User Precedence
- Department Precedence
- ClickSave changes.