Configuring Ownership Settings

Multiple users, departments and cost centers can partly own the same configuration item. CMDB Solution lets you assign ownership percentage to a configuration item so that you can define the percentage that each of the multiple users, departments or cost centers owns. To allow a configuration item to have multiple owners you must configure ownership settings.
Ownership Settings
The following table describes the options for ownership settings:
Option
Description
Ownership Style
Lets you choose whether an asset can have multiple owners. Once you set multiple ownership, you can no longer go back to a single association. If you set multiple ownership with warning, a warning appears when you assign ownership to an asset that already has an owner.
Ownership Rule
Lets you specify what type of owners (users or departments) have precedence in the event of a conflict of ownership.
This task is a step in the process for managing configuration items.
  1. To configure ownership settings
  2. In the Symantec Management Console, on the
    Settings
    menu, click
    All Settings
    .
  3. In the left pane, expand
    Service and Asset Management > CMDB Solution
    , and then click
    Ownership Settings
    .
  4. To allow a configuration item to have multiple owners, in the right pane, under
    Ownership Style
    , in the drop-down list, click one of the following options:
    • Multiple
      Once you set multiple ownership, you can no longer go back to single association.
    • Multiple With Warning
      Once you set multiple with warning ownership, you receive a notification when you assign ownership to a currently owned asset.
  5. To specify what type of owners to keep in the event of a conflict of ownership, in the right pane, under
    Ownership Rule
    , in the drop-down list, click one of the following options:
    • User Precedence
    • Department Precedence
  6. Click
    Save changes
    .