Running Configuration Item Maintenance Tasks
CMDB Solution lets you model configuration items for any component in your environment and the relationships between them in a centralized database. It lets you identify all components and relationships and to instigate any required changes. The solution actively manages configuration items according to user-specified instructions in jobs, tasks, configuration policies, and custom CMDB rules.
This task is a step in the process for managing configuration items.
- To run configuration item maintenance tasks
- In the Symantec Management Console, on theManagemenu, clickJobs and Tasks.
- In the left pane, underJobs and Tasks, expandSystem Jobs and Tasks > Service and Asset Management > CMDB, and then click one of the following tasks:Assign Computer's Ownership to be the Primary UserThis task lets you synchronize the owner of a computer asset with the primary user who is reported through basic inventory. By default, the primary user of a computer is the person who has logged in the most during a particular month. This information is stored in aInv_AeX_AC_Primary_Usertable.The recommended schedule is to run the task daily during off peak hours.Clean OwnershipThis task resolves conflicts between theAsset User Ownersresource association and theOwnership Detailsdata class. Ownership conflicts can occur when several departments or users own the same resource. TheAsset User Ownersresource association associates an asset with a user resource or a department resource, and theOwnership Detailsdata class keeps track of the ownership percentage. If theClean Ownershiptask finds a conflict between theAsset User Ownersresource association and theOwnership Detailsdata class, the ownership resource association takes precedence, and the data class is updated.The recommended schedule is to run the task every 12 hours.Duplicate Computer MergeThis task automatically merges the computers that have identicalSystem Number,Serial Number, orBarcodein the Configuration Management Database (CMDB).When you use theDuplicate Computer Mergetask to merge computers, the following restrictions apply:
- TheDuplicate Computer Mergetask only lets you merge two computers that have duplicate system numbers, serial numbers, or barcodes in CMDB.
- One of the duplicate computers to be merged must be a managed computer and the other must be an unmanaged computer. You cannot merge two unmanaged computers.
The recommended schedule is to run the task daily during off-peak hours.Duplicate User MergeThis task merges the users that have duplicateUserIdandDomainorGiven NameandSurnameinformation in the CMDB.The recommended schedule is to run the task daily during off-peak hours.Inventory Clean UpThis task deletes inventory data from the Asset Management Suite inventory data classes and the Inventory Solution data classes for the resources that are no longer in use. After inventory data for a resource is deleted, financial and other non-inventory data is still available.The recommended schedule is to run the task daily during off-peak hours.Inventory To Asset SynchronizationThis task synchronizes the following data contained in both the Asset Management Suite data classes and the inventory data classes:- Serial Number
- System Number
- Manufacturer
- Model
If the task detects that the Asset Management Suite data classes already contain data for any of these items, it does not overwrite the data in the Asset Management Suite data classes with the inventory data.The recommended schedule is to run the task daily during off-peak hours.Resource Merge RuleTo merge duplicate resources for resource types other than computers and users, you must create a merge rule with theResource Merge Ruletask.The recommended schedule is to run the task daily during off-peak hours.Update Network Resource LocationThis task uses asset subnet information gathered from the most recent inventory scan to automatically update the location data of an asset.The recommended schedule is to run the task daily during off-peak hours.TheIgnorefilter lets you ignore computers that have the same IP address from a subnet.Update Organizational HierarchyThis task updates theOrganizational Hierarchygroups to match the associations in the database. - SetDefault Task Parameters, if required.
- ClickSave changes.
- In theTask Statussection, clickNew Schedule.
- In theNew Scheduledialog box, schedule the task, and then clickSchedule.